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Guest Experience Agent - Reservations & Front Desk
Job in
Gloucester, Essex County, Massachusetts, 01931, USA
Listed on 2026-06-14
Listing for:
Beauport Hotel Gloucester
Full Time
position Listed on 2026-06-14
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, English Customer Service -
Hospitality / Hotel / Catering
Customer Service Rep
Job Description & How to Apply Below
Beauport Hotel Gloucester is seeking a detail-oriented Front Office Agent to enhance guest experiences. This role involves managing reservations and providing excellent customer service throughout each guest's stay. Ideal candidates will excel in a dynamic environment, possess strong communication skills, and be self-motivated.
Responsibilities include check-in/check-out procedures, handling inquiries, and maintaining accurate booking records. A two-year customer service background is preferred, along with familiarity with hotel property management systems. Compensation ranges from $19-$20/hr.
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