Per Diem Dental Assistant

Opportunity Overview

North Shore Community Health (NSCH) is an industry leader in community health. We have a Per‑Diem opening for a Dental Assistant at our Gloucester Family Health Center. Reporting to the Dental Operations Manager, the Dental Assistant works chairside under the direction of dental providers to assist in providing dental services.

We value our team members and offer a wide range of perks and comprehensive benefits. These include health and wellness benefits, tuition reimbursement, loan forgiveness opportunities, and other appealing benefits.

All employees must be vaccinated against COVID‑19 as a condition of employment unless a religious or medical exception is granted. Proof of vaccination must be provided before the first day of employment. Employees may contact Human Resources for exemption requests.

• Prepares treatment room for patients by following prescribed procedures and protocols, provides the patient with proper consent forms before treatment, and obtains and records vitals, including blood pressure.
• Prepares patient for dental treatment by welcoming, comforting, seating, and draping patient.
• Provides information to patients and employees by answering non‑clinical questions and requests.
• Provides instrumentation by sterilizing and delivering instruments to the treatment area; positioning instruments for dentist's access; suctioning; passing instruments.
• Provides materials by selecting, mixing, and placing materials on instruments.
• Complies with all infection control procedures and OSHA regulations to maintain a safe and clean working environment by decontaminating treatment rooms and sterilizing all instruments after each use.
• Provides diagnostic information to the provider by exposing radiographs, pouring, and trimming study casts.
• Keeps operatory and other clinical areas clean and well‑stocked.
• Assists dentist in managing dental and medical emergencies by maintaining CPR certification, emergency drug, and oxygen supply, and emergency telephone directory.
• Educates patients by giving postoperative instructions per provider direction.
• Documents dental care services by charting in patient records.
• In collaboration with the Dental team, maintains operation of dental equipment by completing preventive maintenance requirements; following manufacturer instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques.
• Schedules accurate dental appointments.
• Provides exemplary customer service; treats patients and coworkers with courtesy and discretion.
• Maintains good standing with DA license; earns 12 credits per 2‑year cycle; records of credits to be given directly to DOM.
• Other duties as assigned.

• A minimum of a High School Diploma/GED.
• Dental Assistant and Radiology Certificates are required.
• Three years experience as a dental assistant.
• Bilingual in Spanish/Portuguese and English, a plus.
• Good working knowledge of dental equipment and terminology, OSHA, and safety compliance.
• Ability to work well under pressure in a fast‑paced dental environment.
• Superior customer service skills and excellent interpersonal and communication skills.
• Detail‑oriented, organized, professional, and able to multi‑task.
• Good working knowledge of EPIC/WISDOM.
• Maintains strict adherence to the NSCH Confidentiality policy.
• Ability to be courteous, efficient, effective, and patient in a fast‑paced environment.
• Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts team success above own interests.
• Ability to work in a culturally diverse environment.
• Excellent communication and interpersonal skills.
• Maintains a high level of customer service with both patients and coworkers.
• Preference will be given to qualified bilingual/bicultural individuals who can speak Spanish and/or Portuguese.
• The ability to travel to other NSCH sites for meetings and clinical coverage as needed is required.
• Some evening and weekend hours are required.

We, North Shore Community Health (NSCH), are an equal employment opportunity employer. Our goal is to have a diverse workforce representative of all people, at all job levels, in the organization. We do not and will not make any personnel decisions (like recruiting, hiring, job assignments, and promotions) based on age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity, gender expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

Talent Acquisition Department
North Shore Community Health
Talent Acquisition