Client Access Specialist - UDS Tech

Job Category: Healthcare
- Client Services

Requisition Number: CLIEN
008353

• Posted :
  July 28, 2026
• Full-Time
• On-site

Showing 1 location

Blackburn Center Portland, OR 97216, USA

Central City Concernoffersintegrated housing, health care, and employment services with thelong-termgoal of eliminating homelessness. Our Client Access team supports the following locations Blackburn, Evergreen Crossing, Imani, Old Town Clinic, Old Town Recovery Center, and River Haven. This role can float between locations to help maintain staffing levels.

This position will work as a member of a multi-disciplinary teamtodeliver comprehensive, person-centered, integrated services.

The Client Access Specialist Iisconsidered a critical link between the patient and the care delivered bythe clinical and service staff ofour integrated services clinic. The Client Access Specialist Imust exemplify the core values and mission of the organization, always exercising the utmost discretion, diplomacy and tact in patient, visitor and staff interactions.

They are responsible for welcoming and greeting all patients and visitors into the clinicandprovidingcomplete and meaningful information.

They will be responsible forcomplexschedulingand checking patients/clients in for a wide range of providers and services. Theyareresponsible for obtaining and updating detailed patient demographic information, verifying insurance coverage, updating fee agreements and collecting payments.

Schedule: Monday
- Friday, 9:00am - 6:00pm (Saturday & Sunday Off)

Location: Blackburn Center ( 12121 E Burnside St. Portland, OR 97216 )

Compensation: $25.08 - $33.27/hr

* Final comp will be determined based on relevant experience, education, credentials/licensure, and internal equity. External candidates:
Offer max is $29.11/hr per our Union contract.

AFSCME Union This role is a Union Represented position through;
American Federation of State, County, and Municipal Employees (AFSCME). You can find more information about your representation here (Use the "Apply for this Job" box below). This position could be subject to Recall Rights
:
This applies to employees who were previously laid off from a CCC union-represented position. The previous employee may have recall rights to be considered for rehire before internal or external candidates are considered.

Seniority Bid Window Opens: 7/17/2026

Seniority Bid Window Closes: 7/27/2026

MINIMUM QUALIFICATIONS:

• High school diploma or GED equivalent and 1 year of experience in a medical office setting or administrative support role; OR 2 years of experience in a high-volume public contact position that utilized customer service.
• In accordance with Bona Fide Occupational Qualification (BFOQ) - Due to the nature of the client population served, this position includes same-gender (female) observation of urine drug screens and other identifying female gender-specific client care responsibilities consistent with applicable laws and program requirements.
• Experience in a clinical setting is preferred.
• Ability to work efficiently in a fast-paced environment.
• Ability to work calmly with patients/clients that are often in distress or agitated.
• Must have current CPR certification prior to start.
• Must generally have the ability to walk, bend, stoop, kneel, squat, twist, reach, pull and lift heavy objects, and climb stairs with reasonable or no accommodation.
• Ability to adhere to Central City Concern’s drug-free workplace which encourages a safe, healthy and productive work environment and strictly complies with the Drug-Free Work Place Ace of 1988.An employee shall not, in the workplace, unlawfully manufacture, distribute, dispense, possess or use a controlled substance or alcohol.
• Mustpass a pre-employment drug screen, TB test, and background check. This includes clearance by the DHS Background Check Unit.
• Must adhere toagency’s non-discrimination policies.
• Ability to effectively interact with co-workers and clients with diverse ethnic backgrounds, religious views, political affiliations, cultural backgrounds, lifestyles, and sexual orientations, treating each individual with respect and dignity.

ESSENTIAL DUTIESANDRESPONSIBILITIES:

• Deliver comprehensive, client centered,and…