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Patient Experience Specialist

Job in Gloucester, Essex County, Massachusetts, 01931, USA
Listing for: Northeast Dermatology Associates
Full Time position
Listed on 2026-08-07
Job specializations:
  • Healthcare
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 42000 - 54000 USD Yearly USD 42000.00 54000.00 YEAR
Job Description & How to Apply Below

Northeast Dermatology Associates in Gloucester, MA, is seeking a Patient Services Representative - Front Desk to manage patient registration, scheduling, and clinical call coordination across our practices. You will support forms completion, maintain a welcoming lobby, and escalate issues to ensure service excellence.

The role requires a high school diploma and 0-1 years of customer service experience, with proficiency in Microsoft Office and the ability to collect payments at the point of

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