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English Customer Service

Hotel Front Desk Concierge – Guest Experience

Job in Gloucester, Essex County, Massachusetts, 01931, USA
Listing for: Beauport Hotel Gloucester
Full Time position
Listed on 2026-02-19
Job specializations:
  • Hospitality / Hotel / Catering
  • Customer Service/HelpDesk
    English Customer Service
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A hotel chain in the Massachusetts region is seeking a Front Desk Agent to provide exceptional guest service. Responsibilities include greeting guests, managing check-ins and check-outs, and maintaining customer relations. Prior customer service experience is required, with hotel experience preferred. Candidates should be motivated and possess strong communication skills. The role offers competitive hourly pay of $19-$20 and various employee benefits, including health insurance and a 401(k).
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