Business Systems Analyst

A leading consumer products manufacturer is seeking a Business Systems Analyst to support enterprise applications, enhance business processes, and drive technology-enabled improvements across multiple departments. This role blends technical development, systems support, and cross-functional collaboration. The ideal candidate is analytical, adaptable, and eager to grow their technical and business expertise in a dynamic environment.

• Support and enhance core business applications by developing and maintaining front‑end tools, dashboards, and system components.
• Collaborate with cross‑functional teams to assess technology needs and translate business requirements into functional solutions.
• Assist with development operations activities, including system updates, deployments, and troubleshooting.
• Coordinate with external vendors and consultants to resolve issues and implement new functionality.
• Provide direct end‑user support, training, and issue resolution across multiple departments.
• Research emerging technology trends and evaluate opportunities to improve operational performance.
• Assist with planning and coordinating system upgrades, new application releases, and process improvements.
• Contribute to project planning across all phases of the systems development lifecycle, ensuring milestones are met.
• Maintain documentation, workflows, and system configuration updates as part of ongoing support and enhancement efforts.
• Strong communication skills with the ability to partner effectively across departments.
• Ability to manage multiple projects simultaneously and adapt to evolving business needs.
• Solid analytical and problem‑solving skills with attention to detail.
• Proficiency with databases and reporting tools, including SQL (preferably T‑SQL).
• Familiarity with Microsoft technologies such as Power BI, Power Apps, Power Automate, and SharePoint.
• Understanding of ERP systems and core business processes (experience with manufacturing ERP environments preferred).
• Demonstrated initiative and willingness to learn new technologies.

• Bachelor's degree in Information Technology, Computer Science, Business Information Systems, or a related field.
• 1+ years of experience supporting business applications, systems analysis, or software development.
• Experience with database concepts (Azure SQL or similar preferred).
• Exposure to ERP platforms (prior experience with manufacturing‑focused systems is a plus).
• Strong verbal and written communication skills.
• Ability to work effectively in a team environment and with cross‑functional stakeholders.