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Customer Service Lead: Build & Mentor -Performers

Job in Gloucester, Essex County, Massachusetts, 01931, USA
Listing for: Arjo Italia S.p.A.
Full Time position
Listed on 2026-07-16
Job specializations:
  • Management
    Client Relationship Manager
  • Customer Service/HelpDesk
    Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 60241 - 87014 USD Yearly USD 60241.00 87014.00 YEAR
Job Description & How to Apply Below
Position: Customer Service Lead: Build & Mentor High-Performers

Arjo is seeking a Customer Service Supervisor in Gloucester to lead and develop a high‑performing team while supporting the Customer Support Manager in delivering service strategy. You will drive operational excellence, monitor KPIs, and foster a culture of first‑class customer care across the organization.

You will recruit, coach, and empower staff, manage performance, and partner with departments to streamline processes.

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