General Manager

Grade: RCS I
Contract Type:
Permanent – Full Time

Location:

Stonehouse – GL10 3EZ

At DHL Supply Chain, we believe our people are the heart of everything we do. As a General Manager, you'll have the opportunity to lead a fast‑paced, high‑profile operation where no two days are the same. You’ll play a pivotal role in shaping the culture, driving performance, and creating an environment where colleagues feel supported, developed, and empowered to deliver their very best.

This is an exciting opportunity to join a growing operation and make a real impact from day one.

We’re passionate about continuous improvement, innovation, and creating great places to work. As part of a global market leader in supply chain and logistics, you’ll be trusted to lead with autonomy, influence strategic decisions, and help build a high‑performing operation that is safe, efficient, and ready for future growth. If you’re an inspirational leader who thrives on developing people, driving change, and delivering operational excellence, we’d love to hear from you.

• Leading daily operational reviews to monitor service, productivity, quality, and cost performance across warehousing and distribution activities.
• Coaching and supporting senior managers and department leaders to drive engagement, performance, and personal development.
• Reviewing labour planning, productivity metrics, and financial performance to ensure operational and budgetary targets are achieved.
• Driving a safety‑first culture through site audits, compliance reviews, wellbeing initiatives, and health & safety leadership.
• Leading continuous improvement and change initiatives to enhance efficiency, service levels, and overall operational performance.
• Managing escalations and implementing solutions relating to people, processes, systems, and operational challenges.

• Enjoy leading operational teams and are passionate about developing people and creating high‑performing cultures.
• Have significant warehouse, supply chain, leadership experience within a fast‑paced distribution environment – retail distribution, or e‑commerce experience would be advantageous.
• Thrive in change environments and have experience supporting start‑ups, TUPE transfers, business transformation, or culture change programmes.
• Are commercially minded and comfortable managing budgets, productivity, cost control, and overall site performance.
• Have a strong focus on health, safety, and compliance and are committed to creating a safe and engaging workplace.
• Enjoy building relationships with senior stakeholders and influencing positive outcomes through strong communication and leadership skills.

• Access to the company car or car allowance scheme
• Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
• Free confidential 24/7 GP consultations
• Hundreds of retail and lifestyle discounts
• Affordable loans, savings schemes and free mortgage advice
• Visit  to learn more

We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.

At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day. As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex‑service personnel and are dedicated to helping our veterans find jobs.