Teammate; Retail Associate

Rally House offers an exclusive store discount, a competitive benefits package with flexible PTO, 401(k) match, parental leave, paid holidays, and continued development opportunities.

The Teammate supports the success of the store by delivering a welcoming and engaging experience for guests while completing daily tasks with care and consistency. This role contributes to sales, merchandising, and operations through strong teamwork, attention to detail, and a willingness to take initiative. The Teammate helps create a positive store environment and represents the Rally House brand with energy and professionalism.

• Social:
  Brings energy and enthusiasm to interactions with customers and teammates. Initiates conversations, builds connections, and helps create a fun, welcoming environment.
• Customer Centric:
  Puts the customer first in every interaction. Listens to understand needs, offers helpful recommendations, and takes ownership of creating a great experience.
• Action Oriented:
  Takes initiative and gets things done. Sees what needs to be done and acts without waiting to be asked. Maintains urgency and follows through on commitments.

• People:
  Demonstrate Rally House values through positive teamwork and engagement with peers; seek feedback and apply coaching; actively participate in training and skill drills.
• Operations:
  Complete assigned tasks accurately and on time; follow playbooks, loss prevention and safety guidelines; report operational issues, shortages, or concerns; build knowledge of store systems and processes.
• Merchandising:
  Execute merchandising tasks as directed (folding, hanging, replenishment, recovery); support floor moves and transitions; maintain clean, organized fixtures and back‑of‑house areas; protect brand standards.
• Service:
  Deliver a welcoming, energetic customer experience using the Party model; engage customers, identify needs, recommend products; resolve basic customer issues and escalation when needed; represent Rally House with enthusiasm.
• Results:
  Contribute to daily sales goals through service behaviors; support promotions, launches, and event execution; take ownership of personal performance metrics (conversion, UPT, AT).

• Ability to work effectively in a fast‑paced, team‑oriented environment.
• Clear and effective communication skills.
• Enthusiastic attitude with a passion for sports and retail.
• Time‑management skills with the ability to prioritize tasks.

• Must be at least 16 years of age.
• Previous customer‑facing experience preferred.

• Must be able to stand and walk for extended periods of time.
• Ability to lift up to 50 pounds.
• Ability to bend, reach, and climb ladders.

$15.92 - $17.92 per hour.