Service Engineer

Overview

Join our team at PAC, a friendly automation specialist company based in Gloucestershire, that provides personalised services for automated gates, vehicle barriers, bollards, and roller garage doors.

As one of our Service Engineers, you'll be responsible for carrying out planned and reactive maintenance on clients' automation systems in Gloucestershire and surrounding counties. This is an exciting role within our electrical and mechanical team, where you'll have the chance to work independently as well as alongside other engineers.

We're looking for someone who's adaptable, proactive, and a good problem solver, with excellent communication skills. If you're passionate about providing excellent service and keen to take on a new challenge, then we want to hear from you.

• Perform planned maintenance and repairs on automated gates, barriers, bollards, and garage doors.
• Carry out fault finding and reactive maintenance on the above systems.
• Install and troubleshoot intercom systems.
• Perform any other duties that the company deems the Service Engineer competent to carry out.

• Attend both in-house and manufacturer training sessions.
• Complete all necessary paperwork electronically.
• Adhere to all Health and Safety guidelines to ensure personal and team safety.
• Effectively manage time on jobs to ensure maximum efficiency.
• Communicate job progression with Operations team.
• Share best practices and knowledge with other team members.
• Promote a positive company image at all times.
• Report to Line Manager.

• At least 2 years of experience in a similar role, or 1 year in a role comprising of electrical or mechanical maintenance. Interests or hobbies within electrical or mechanical activities will also be considered with evidence.
• Ability to work outdoors in all weather conditions.
• Logical problem-solving skills.
• Technical aptitude.
• Enthusiastic, adaptable, and ready for a challenge.
• Able to plan and work independently.
• Competent communicator, willing to liaise with staff and clients.
• Respects others and has a positive attitude toward diversity.
• Willingness to learn and build on existing skills.
• Basic welding skills preferred but not essential.

• This is a full-time position, consisting of 40 hours per week including a 30-minute lunch break.
• The working hours are primarily Monday to Friday, from 08:00 to 16:30. The successful candidate may be required to work beyond these hours if the job demands it.
• The role is primarily based in the field, with occasional work required at the company's office or other locations as needed.

• A competitive salary ranging from £24,000 to £32,000 depending on experience.
• Company-supplied van with fuel card equipped with job-specific tools, ensuring that you have everything you need to complete your work effectively and efficiently.
• Company phone and tablet, allowing you to stay connected with colleagues and access necessary resources while on the go.
• Manufacturer training to help you stay up to date with the latest techniques and technologies in the industry.
• Opportunity to work outdoors, enjoying the fresh air and freedom that comes with working in the field.
• Overtime pay at a rate of 1.5x while on site, giving you the chance to earn extra income while you work.