Director, , Hospitality ​/ Hotel ​/ Catering

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• Contributory pension scheme
• Grow your career with our Career Pathways and My Learning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia,  and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families

We’re looking for an accomplished Contract Director with high-end hospitality experience to lead the catering and hospitality operation at Lodestone House, supporting King Edward’s School in Witley.

This is a substantial leadership role overseeing a team of 30, delivering services across both a prep school and senior school, including 70 boarders. With hospitality, food quality and service standards at the heart of the operation, we’re looking for someone who understands what exceptional looks like and can inspire a team to deliver it consistently.

As Contract Director, you’ll take ownership of the overall efficient and effective management of the contract, combining exceptional service with strong commercial performance and an outstanding client relationship.

The role profile includes responsibility for delivering contractual commitments, managing and developing the team, controlling costs and budgets, growing sales and ensuring food service and support services meet the required standards.

• Leading, motivating and developing a 30-strong team
• Creating a culture centred around high-end hospitality, exceptional food and outstanding service
• Overseeing the operation across the prep and senior schools, including provision for 70 boarders
• Building a trusted and collaborative relationship with the client
• Ensuring client hospitality is delivered to the required standard and identifying opportunities to increase revenue.
• Taking ownership of commercial performance, including budgets, labour, gross profit, purchasing and operational costs.
• Identifying opportunities to grow sales and further develop the operation
• Maintaining excellent standards of compliance and operational delivery
• Developing and training the team, with clear objectives and accountability.

We’re looking for a confident and visible leader who understands premium service environments and knows how to bring excellent food, people and hospitality together.

• Proven experience managing successful teams
• Single-site operational experience in a similar role
• A track record of leading teams to deliver results
• Experience growing sales and retaining business
• A food service or similar background
• Budget management and/or P&L responsibility
• The ability to communicate effectively with senior stakeholders
• Strong commercial awareness
  
  Good IT skills.

A chef background, facilities management or retail experience, knowledge of food production, and project or change-management experience are listed as desirable.

This is an opportunity to lead a sizeable team in an environment where food, hospitality and the customer experience really matter.

You’ll have the scope to shape the operation, develop your people, nurture the client relationship and bring the standards and attention to detail you’d…