Academic And Administrative Unit Assistant

98 Smokey Bear Blvd
Concord NH 03301

Position #18935

$17.81/hour - $23.39/hour

This position offers a Trainee Status
* starting at the following pay rate: $17.19 per hour

Candidates hired at a Trainee Status must meet minimum qualifications within one (1) year of hire date

See total compensation information at the bottom of announcement.

Performs diverse duties by processing course applications, student records, and certification documentation, ensuring accuracy and compliance with prerequisites and completion requirements. Maintains and updates databases, issues certificates, and coordinates audits of data entry. Provides administrative and customer service support including office operations, document management, and communication with local fire and EMS leaders and students.

Each additional year of approved formal education may be substituted for one year of required work experience and/or each additional year of approved work experience may be substituted for one year of required formal education.

• Education/
  
  Experience:
  
  Equivalent combination of 3 years of education and experience after completion of high school.
• License/Certification:
  Valid driver’s license
• Other Requirements:
  Must pass a fingerprint based criminal background check and motor vehicle record check in order to ensure suitability for exposure to confidential information.
• Trainee Option:
  Candidates with an equivalent combination of 2+ years of relevant education and experience after completion of high school may be considered and hired in ‘trainee status’ for this position.

None.

None.

In-Band Advancement Available:
Yes No

Criteria:
None

Broad Group Level Advancement Available:
Yes No

Criteria:
None

The supplemental job description lists the essential functions of the position and is not intended to include every job duty and responsibility specific to the position. An employee may be required to perform other related duties not listed on the supplemental job description provided that such duties are characteristic of that job title. When applicable, the work of an employee in trainee status in this position shall be overseen by a fully qualified individual.

An employee in trainee status shall meet the minimum qualifications within the period of time specified on the SJD, not to exceed one year of being hired into this position.

• Processes course applications by reviewing submissions for completeness and verifying prerequisite requirements, when applicable.
• Reviews, verifies, and processes course completion records and student documentation to determine eligibility for examinations, additional agency programs, and professional certifications.
• Maintains accurate participant records by retrieving, updating, and tracking information in computerized databases and other record management systems to support course administration and certification processing.
• Enters course, student, and EMS provider data into computerized databases and issues certification documentation to students and their affiliated fire and emergency services departments.
• Coordinates with support staff to audit data entry related to certificates, practical examination approvals, licenses, and course completion records to ensure accuracy and compliance.
• Provides comprehensive administrative support to the Division, including answering telephones, staffing reception, processing mail, preparing…