Scheduling Manager

• Manage schedules using Dayforce Software
• Support the scheduling email account
• Contact staff about picking up or changing their schedules
• Answer Direct Support Professional questions
• Troubleshoot scheduling issues
• Complete administrative tasks supporting the programs
• Perform additional tasks and responsibilities as assigned
• Work Monday-Friday during typical daytime business hours, with 1-2 evenings per week
• Participate in a rotating on-call schedule during the week and weekends

• Experience working with computers, specifically Microsoft Office products
• Detail-oriented
• Analytical skills
• Great customer service skills
• Ability to remain calm under pressure in a fast-paced environment
• Strong documentation skills
• Well-organized with good follow-through
• Successful clearance of Department of Human Services background check
• Successful clearance of Motor Vehicle Background Check
• Acceptable driving record per Company Policy

Demonstrates strong organizational and analytical skills while managing schedules and providing exceptional customer service. Proficient in using Dayforce Software and Microsoft Office products to support administrative tasks and troubleshoot scheduling issues.

• Dayforce Software Management
• Microsoft Office Proficiency
• Customer Service Skills
• Detail-Oriented
• Analytical Skills

• Scheduling Management
• Administrative Tasks
• Troubleshooting
• Documentation Skills

• Calm Under Pressure
• Well-Organized
• Good Follow-Through

• Department of Human Services Background Check
• Motor Vehicle Background Check

• Fast-Paced Environment
• On-Call Schedule
• Driving Record Compliance

• Dayforce Software
• Microsoft Office