Weekend Receptionist

We Are Inspired to Serve. Join us! Part of a nation wide family of Continuing Care Retirement Communities, Covenant Living is seeking a Receptionist. This position is accountable for greeting residents, staff, and visitors in person or on the telephone, in a manner that promotes Covenant Living in a positive, professional way.

In this role, the Receptionist will:
Answer all telephone calls as quickly as possible in a polite, personal, and friendly manner. Transfers calls appropriately. Take messages when the individual requested (resident or staff) is not available. Monitor emergency system, directs staff to emergent situations, calls emergency personnel as appropriate, completes resident checks as appropriate to specific desk Provide information to all visitors and see that they are directed to the appropriate individual who can assist them, ensuring that all visitors/contractors sign in and wear appropriate badges according to policy and procedure.

Ensure that reception desk and lobby are kept clean and organized after each shift. Facilitate transportation requests to appropriate staff, coordinate and communicate the timing of transportation to residents and staff. Places courtesy calls to residents to remind them of transportation trips. Assist residents in signing up for programs and activities and collect payment. Is knowledgeable about all office equipment and is able to demonstrate how to use it to other staff, monitors equipment, reports supply need and issues to Lead Receptionist.

Sell postage stamps to residents and staff, receive packages and mail, sort mail and log in packages, inform residents/staff of packages to pick up. Facilitate maintenance requests, inputs requests into system, and communicates to appropriate staff urgent or emergent situations. Complete monthly charge sheets in accordance to procedure. Support other departments in clerical duties as assigned by the Administrative Services Coordinator Support the Lead Receptionist in clerical duties and maintenance of the reception area Balance cash register/drawer including cash receipts and checks that have been cashed for individuals at the desk.

Pay Range: $16.06 - $20.88 per hour

Reasonable Pay Estimate: A reasonable estimate of the pay range for this position is $16.06 - $20.88 per hour. There are numerous factors taken into consideration in determining the actual offered rate of pay, including but not limited to: job-related qualifications, experience, skills, education, geographic location, and consideration of internal and external equity.

• Medical, dental and vision insurance
• Employer paid group term life and disability
• Paid Time Off (PTO) & six paid holidays
• 403(b) with a 3% employer match
• Fitness center use at most facilities.
• Life, AD&D
• Tuition assistance and scholarships
• Employee assistance program
• Legal services, home/auto insurance, discount purchasing program
• Pet Insurance

Covenant Living and Covenant Care at Home are equal opportunity employers.

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, or any other characteristics protected by local laws, regulations, or ordinances.

We believe we are a great place to work. Covenant Living & Covenant Care at Home are faith-based Continuing Care Retirement Community (CCRC) & Home Health organization. From the establishment of our first community – Covenant Home of Chicago in 1886 – to becoming the fifth-largest not-for-profit CCRC sponsor in the Leading Age Ziegler Top 150, our goal has been to provide outstanding care and services to senior adults.

We believe we are inspired to serve. We create joy and peace of mind for residents and their families by providing a better way of life. These are the standards of behavior we hold ourselves to in serving our residents.

I learn & follow safety policies & procedures. I immediately report unsafe conditions for staff,…