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Technical Customer Success Specialist - Lab Services

Job in Golden Valley, Hennepin County, Minnesota, USA
Listing for: Merck & Co.
Full Time position
Listed on 2026-07-22
Job specializations:
  • Customer Service/HelpDesk
    Technical Support
Salary/Wage Range or Industry Benchmark: 52000 - 70000 USD Yearly USD 52000.00 70000.00 YEAR
Job Description & How to Apply Below

Medallion Labs in Minnesota seeks a motivated Technical Service Representative to support customer interactions, coordinate with Sales, Sample Handling and Quality teams, and respond with technical guidance. You will also assist in digital projects and ensure high-quality service for key clients.

Hybrid work begins with in-office training; later, a mix of in-office and remote days will be scheduled. The role emphasizes strong communication, problem solving, and data management in a fast-paced

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