Technical Customer Service Representative -Medallion Labs
Job in
Golden Valley, Hennepin County, Minnesota, USA
Listed on 2026-08-01
Listing for:
Aequor
Full Time
position Listed on 2026-08-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Technical Support, Bilingual
Job Description & How to Apply Below
Answer customer inquiries via phone or email in a 24-business hour period;
Handle customer complaints or escalations and facilitate resolution;
Generate quotes for testing and manage LIMS-related requests;
Log all customer communication in Salesforce and maintain account records;
Support account management and cross-team collaboration to ensure customer satisfaction
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