Network and Systems Administrator

Job Summary

The Network and Systems Administrator is responsible for managing and maintaining the organization’s Network and Systems Infrastructure. Primary focus will be the network infrastructure while providing backup and additional assistance to the systems engineer as needed. This role ensures network availability, performance, and security by proactively monitoring, maintaining, and improving core network services. The ideal candidate is a hands‑on technical professional with strong troubleshooting skills, capable of supporting a growing organization with a lean IT team.

$80, annually

• Full Time, Hybrid (on‑site a minimum of 2x per week)
• Location:
  
  This is a hybrid position based out of our Golden Valley location. Subject to change as business needs dictate. Must live in or have easy access to the Minneapolis/St. Paul area. (Must be able to travel to all sites)

• Design, configure, and maintain network hardware, including switches, routers, firewalls, wireless access points, and VPNs.
• Monitor network performance and ensure availability for users across multiple sites.
• Implement and manage network segmentation to support security and scalability.
• Maintain documentation of network topology, configurations, and procedures.

• Provide support of systems through troubleshooting and resolving hardware/software, and connectivity problems.
• Perform Active Directory administration tasks (e.g., user/group, security permissions, group policies).
• Patch, install and configure application software, virtual environment and server/host devices.
• Utilize scripting and other automation tools to eliminate manual tasks where possible.

• Provide Tier 2/3 escalation support for network and system‑related issues.
• Assist the help desk and other teams with troubleshooting to identify root cause, and provide technical support when needed.
• Maintain regular system backups and disaster recovery readiness for critical infrastructure.
• Recommend and implement network and system improvements to align with organizational goals.
• Participate in IT roadmap planning and support strategic projects, such as system upgrades or adding in new capabilities.
• Share knowledge with IT staff on network and system related topics and best practices.

Provide a customer‑oriented approach, communicating at all stages of ticket.

Communicate in a positive and professional manner with customers, other employees, and volunteers.

Promote a culture of diversity, equity, and inclusion to make AHS a welcoming environment for all.

Regular, predictable attendance, punctuality, and availability to work during operational hours.

Attend and participate in regular team meetings, all staff meetings, and one‑on‑one meetings with direct leader.

Must be able to travel to a different work site based on department needs.

May be required to attend occasional off‑site meetings and events.

Primarily office/desk based.

Adjacent animal shelter areas may be humid, noisy, or odorous.

• Bachelor’s degree in information technology, Computer Science, or related field; or equivalent experience.
• 3+ years of experience in network administration within a medium‑size or multi‑site organization.
• 2+ years of experience in systems administration within a medium‑size or multi‑site organization.
• Hands‑on experience with firewalls, switches, routers, VPN technologies, and network monitoring tools.
• Strong knowledge of TCP/IP, DNS, DHCP, VLANs, and VPNs required.
• Experience with Microsoft server, Microsoft 365, Windows Active Directory, and Power Shell required.

Prolonged sitting at a desk.

Must be able to lift, carry, and handle items up to 50 lbs unassisted. For items over 50 lbs., assistance from another team member is required.

Must be comfortable with the emotional aspect of work in an animal shelter environment, including the use of humane euthanasia.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or…