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Onsite IT Service Desk Specialist (User Support
Job in
Golden Valley, Hennepin County, Minnesota, USA
Listed on 2026-08-13
Listing for:
TEKsystems
Full Time
position Listed on 2026-08-13
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
TEKsystems seeks a Service Desk Analyst in Golden Valley, MN for a contract position. You will provide customer service and technical support to employees, manage tickets via email, ticketing system or phone, and escalate as needed for resolution.
Responsibilities include handling calls, creating and updating tickets, following escalation protocols, documenting resolutions, and maintaining HIPAA compliance. Strong problem-solving and communication skills are required.
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