IT Service & Support Technician

Working Title:

IT Service & Support Technician

• Job
• Full/Part Time:
  Part-Time
• Regular/Temporary:
  Limited
• Who May Apply:
  Open to all qualified job seekers
• Date Posted: 09/04/2026
• Closing Date: 09/10/2026
• Hiring Agency/Seniority Unit:
  Minnesota IT Services
• Division/Unit:
  Perpich Center for Arts Education
• Work Shift/
  
  Work Hours:
  
  Day Shift
• Days of Work:
  Monday
  - Friday
• Travel Required:
  
  No
• Salary Range: $28.67 - $46.62 / hourly
• Classified Status:
  Unclassified
• Bargaining Unit/Union: 214 - Professional Employees (MAPE)
• End Date:
  Anticipated to last up to two (2) years
• FLSA Status:
  Nonexempt
• Designated in Connect 700 Program for Applicants with Disabilities:
  No

• Job
• Location:
  
  Golden Valley
• Telework Eligible:
  No
• Full/Part Time:
  Part-Time
• Regular/Temporary:
  Limited
• Who May Apply:
  Open to all qualified job seekers
• Date Posted: 09/04/2026
• Closing Date: 09/10/2026
• Hiring Agency/Seniority Unit:
  Minnesota IT Services
• Division/Unit:
  Perpich Center for Arts Education
• Work Shift/
  
  Work Hours:
  
  Day Shift
• Days of Work:
  Monday
  - Friday
• Travel Required:
  
  No
• Salary Range: $28.67 - $46.62 / hourly
• Classified Status:
  Unclassified
• Bargaining Unit/Union: 214 - Professional Employees (MAPE)
• End Date:
  Anticipated to last up to two (2) years
• FLSA Status:
  Nonexempt
• Designated in Connect 700 Program for Applicants with Disabilities:
  No

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Join the 2,800+ professionals of Minnesota IT Services (MNIT) who connect Minnesotans to services that will improve their lives. This position serves our partners at the Minnesota Department of Education (MDE). MNIT MDE manages the technical functions critical to managing public education in Minnesota; supporting systems including funding disbursement and large-scale, public-facing school performance data reporting.

The IT Service & Support Technician provides education technology support to students, staff, administration, and other stakeholders at the Perpich Center for the Performing Arts School. This on-site position is responsible for delivering routine and moderately complex technical support to overcome technical hurdles with technologies in use, including group policy, client management, and imaging.

This role supports Mac OS, Microsoft Windows, and Apple iOS devices, and performs virus and malware removal, workstation imaging, patching, asset management, and Microsoft Office support. The technician will manage and modify security groups, apply Group Policy settings under guidance, and provide both remote and in-person assistance through an internal service desk system.

A significant portion of this role involves creating, modifying, and maintaining internal documentation and knowledge base articles to ensure consistent service delivery across the team. The position also requires effective communication with partners regarding the status and resolution of incidents and requests in a timely manner.

This position is temporary and includes full state fringe benefits; it is anticipated to last two (2) years.

This position requires an employee to be onsite at 6125 Olson Memorial Highway, Golden Valley, Minnesota full-time. Telework is not an option.

To qualify, candidates must clearly show all of the following qualifications in their resume. Resume tips available here:

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