Infrastructure Engineer & Network Administrator

At Facility Management Planners (FMP), we design and implement evolutionary solutions for physical and virtual convergence, allowing for workplaces to be more comfortable, sustainable, and engaging. Following our merger with ADSI, we operate a combined IT environment that includes an on-site data center, and we are building a new Generative AI practice.

This role sits at the center of both: you will help run the corporate IT environment that keeps our business moving, and help build and operate the AWS cloud platform behind our AI work.

This is a dual-mandate infrastructure role. 50% of your time is spent on our AWS cloud platform - supporting the environment where our AI solution is built, working alongside our AWS implementation partner, and taking on more ownership of that platform over time. The other 50% supports our IT team's daily operations across Windows Server, SQL Server, virtualization and VDI, SAN storage, Fortinet security, and Microsoft 365.

If you have a solid systems and network administration foundation and you want to grow into cloud and AI platform engineering without leaving hands-on infrastructure work behind, this role is built for that. You will learn a modern AWS AI stack on a real production system, with support from an experienced implementation partner and an internal advisory team — and you will be the person who owns it going forward.

We are looking for individuals that carry characteristics that are:

• Self-Driven
• Organized
• Inspirational Leadership
• Proactive
• Analytical Problem-Solving

• Help manage and support the AWS cloud environment where our AI solution runs along with other production workloads.
• Work closely with our AWS implementation partner: learn the full solution architecture and the AWS services in use, and grow into owning that environment as the project matures.
• Monitor the AI ingestion pipeline: data ingestion, processing, and search indexing - keeping throughput and reliability on target.
• Troubleshoot performance issues, failures, and outages across the platform.
• Support cloud cost management: resource tagging, budget alerts, and usage trending to keep spend predictable.
• Build and maintain monitoring dashboards and alerts using Cloud Watch and related AWS services.
• Write and maintain clear infrastructure documentation, runbooks, and configuration records.

• Provide added capacity to our IT team's daily operations: incident response, escalated support tickets, change execution, and routine maintenance.
• Administer and maintain Windows Server environments, including Active Directory, DNS, DHCP, and Group Policy.
• Manage and support SQL Server databases for performance, security, and availability.
• Support Apache / Tomcat web applications.
• Deploy, configure, and maintain VMware vSphere and Virtual Desktop Infrastructure (VDI) environments.
• Monitor and manage Nimble SAN storage for performance and capacity planning.
• Configure, monitor, and troubleshoot Fortinet firewalls, Fortinet EMS, and Fortinet SIEM.
• Administer Microsoft Exchange (cloud) and support Office 365 services including Exchange Online, SharePoint, Teams, and One Drive.
• Manage Microsoft Intune for device compliance, application deployment, and endpoint security.
• Implement and maintain backup, disaster recovery, and business continuity solutions.
• Maintain accurate documentation of systems, configurations, and procedures.

• Minimum 2 years of experience in IT infrastructure, systems, or network administration.
• Strong working knowledge of Windows Server and Active Directory.
• Experience with SQL Server administration and performance tuning.
• Proficiency with VMware and VDI technologies.
• Hands‑on experience with SAN storage (Nimble or…