Partnership Manager

Role Overview

The Partnership Manager drives growth and engagement across a portfolio of partners within the health and life sciences ecosystem. This role focuses on building and managing a strong sales pipeline through research, outreach, and consultative sales conversations.

Responsibilities include developing new partnerships, strengthening existing relationships, and achieving annual revenue targets. The role leverages CRM tools and data insights to identify opportunities, guide organizations toward membership or alternative engagement options, and support strategic initiatives.

This position requires a relationship-driven, self-motivated professional who is comfortable engaging executive-level stakeholders and contributing to a collaborative team environment. Digital sales and sponsor ships provide additional solutions for organizations that are not a fit for membership.

The Partnership Manager role requires strategic vision, analytical acumen, and a collaborative approach to effectively align partnership and data-driven goals. The Partnership Manager will also be a functional partner to other teams, supporting membership. This position reports to the Vice President of Partnerships.

Manage relationships with key partners within the Medical Alley health ecosystem, overseeing and managing an assigned portfolio of partners, which would include the following responsibilities:

• Build a Partner Pipeline. Managing a new partner pipeline by identifying new potential partners that fit within the strategic direction of Medical Alley and actively converting contacts to paying partners through proactive outreach, introductions, connections, and meetings to educate on benefits and the value proposition.
• Negotiate Terms. Negotiate agreements with partners to manage expectations and commitments to align with internal and external best practices.
• Renewal Process. Manage yearly renewal of partner memberships, responsible for managing the process and reporting.
• Partner Satisfaction. Responsible for partners satisfaction through day-to-day direct contact and yearly surveys. Solicit feedback, analyze information, and recommend and implement improvements as appropriate.
• Strategizing. Develop Strategies to grow and optimize partnerships and enhance the company’s market presence.
• Ensuring Success. Ensuring the successful engagement and governance of partnerships. Tracking and measuring year over year retention, growth, conversion, and "customer" satisfaction rates Personal success includes performance measures against goals and benchmarks in these categories.
• Develop initiatives to engage leaders from partner organizations for networking and professional development opportunities.
• Present and manage key engagement and sponsorship opportunities across the Medical Alley community.
• Represent Medical Alley at events and meetings, fostering relationships within the healthcare community.
• Manage day-to-day administrative tasks related to membership, including new member onboarding, data entry, and generating engagement reports.

• Strong ability to build relationships across C-suite organizational levels.
• Strong sales skills with proven sales record and understanding of sales funnels and probability reporting.
• 4+ years of customer relations experience with a focus on retention
• Professional presence with outstanding verbal and written communication skills o Strong presentation skills. Ability to build and present using PowerPoint.
• Project management skills
• Strategic thinker who is creative, collaborative, high energy, and concise
• Dedicated to quality service with a high regard for ethics and integrity
• Cross-functional collaboration skills
• Health industry experience is strongly preferred
• Bachelor's degree

Category: Full-time, Exempt employee.

• A qualified candidate must live in the Twin Cities of Minneapolis-St. Paul or it's immediate surrounding communities.
• Hybrid work schedule with required in-office days on Tuesday, Wednesday, and Thursday.
• Must have reliable transportation. Flexibility to work weekends or evenings, as required.

• Competitive…