Senior Enterprise Project & Technology Transformation Manager

Senior Enterprise Project & Technology Transformation Manager# Senior Enterprise Project & Technology Transformation Manager Colorado 811 - Golden, CO 80403## Overview Salary Range$ - $ Salary/year Position Type Full Time## Description
*
* Position Title:

** Senior Enterprise Project & Technical Manager
** Department:
** Operations/Administrative Support
** Report To:
** Claudia Randall
** Direct Reports:
** None – Individual contributor role with significant cross-functional leadership and influence responsibilities
** Classification:
** Salary/Exempt Level
** Position Status:
** Full-Time
*
* Position Summary:

** The Senior Enterprise Project & Technology Transformation Manager at Colorado 811 serves as the main point of contact for cross-departmental project management in the organization the engagement and will be responsible for day-to-day project tasks, milestones, and operational delivery. This role serves as both a strategic advisor and a hands-on project builder, designing project structures from the ground up, creating the implementation plan and related project management artifacts, building scalable workflows, developing an integrated project plan, managing dependencies, coordinating stakeholders and external vendors, producing executive-ready reporting, and driving disciplined execution against approved milestones and deadlines.

The Senior Enterprise Project & Technology Transformation Manager translates complex technical work into clear plans, highlight risks, recommends practical decisions, and provides actionable updates for executives, directors, vendors, and internal teams. This role requires a high degree of independent judgment, technical fluency, extensive project management experience, and leadership influence to drive alignment and execution across complex, multi-stakeholder initiatives.
** GENERAL RESPONSIBILITIES**
* ** Integrated planning and execution:
** Build and manage integrated project plans that connect program and project goals, KPIs, governance, workstream plans, milestones, dependencies, stakeholder accountability, status reporting, risks, issues, decisions, and execution tracking into a single coordinated framework.
* ** Engagement and delivery leadership:
** Serve as the main point of contact for cross-departmental projects and manage the day-to-day project management activities required to deliver the desired outcomes, including monitoring project progress, resolving issues, mitigating risks, and keeping initiatives moving forward.
* ** architecture:
** Design, build, and maintain scalable  work spaces, boards, dashboards, forms, automations, dependencies, workload views, status reporting structures, and executive reporting tools that support transparency, accountability, and timely decision-making.
* ** Jira configuration:
** Configure and manage Jira projects/Kanban Boards, workflows, epics, stories, issue types, sprint boards, backlog structures, reporting dashboards, permissions, and escalation processes to support technical execution and cross-functional delivery.
* ** Executive reporting:
** Prepare clear, concise, and decision-ready project updates, dashboards, Lucid Charts, roadmaps, risk summaries, milestone reports, decision logs, and briefing materials for senior leadership, steering committees, and board-level visibility as needed.
* ** Stakeholder management:
** Coordinate communication and alignment across executive leadership, project team members, customer support, marketing, IT, operations, call center, education, data, finance, vendors, and other internal and external teams to ensure clear ownership, timely decisions, and effective follow-through.
* ** Project governance:
** Establish and maintain project governance practices, including meeting cadences, steering and project committee updates, sprint planning, backlog reviews, change control, scope management, decision tracking, and accountability structures.
* ** Program management deliverables:
** Develop and maintain high-level program management deliverables, including a program governance framework, integrated project plan, stakeholder accountability model such as a RACI, program status reporting package, and risk issue, and decision management framework such as a RAID log.
* ** Steering Committee and escalation management:
** Establish and facilitate all Steering and Project Committee meetings, prepare supporting materials and decision points, document outcomes, supporting documentation and reports and action items, and escalate risks, issues, decisions, or resource constraints to Colorado 811 leadership when needed.
* ** Vendor coordination:
** Track external vendor deliverables, timelines, dependencies, costs, service commitments, open issues, meeting outcomes, and action items; manage vendor costs within approved budgets; and facilitate communication between vendors and internal stakeholders to keep work moving forward.
* ** Risk and dependency tracking:
** Identify, document, monitor, and escalate project risks, technical…