Dispatcher, Customer Service​/HelpDesk

Dispatcher – Fix-It 24/7
 $25-$27/hour + Commission | Golden, CO | In-office
 If you like a fast-paced work environment and consider yourself a people-person, we would love to speak with you! This is a great opportunity with great pay and benefits.
 The Opportunity
 Our Dispatchers enable our field technicians to do what they do best – take care of our customers. Dispatchers serve as intermediaries between technicians and customers, often relaying messages from one to the other. This role is responsible for dispatching technicians to customers' homes, updating our customers on scheduling changes, and ensuring that urgent customer needs are handled efficiently.
 Our tight-knit team is more than just top-notch home services - at Fix-It 24/7, we provide every team member with the autonomy to do their job and build a lasting career.

Schedule:

In-office, 5 days per week.
 Saturday: 7am-4pm
 Sunday: 7am-4pm
 Monday & Tuesday:
Off
 Wednesday - Friday: 7am-4pm OR 10am-7pm
 Compensation & Benefits
 Our Dispatchers earned between $55,000-$85,000 in 2025.
 $25-$27 per hour plus monthly bonus of up to $1,500
 Opportunity to work with an amazing team, fueled by random food, coffee and lively music playing in the office!
 Overtime options
 Health (with an option for 100% company-paid premiums), dental, vision, and life insurance
 401(k) with company match
 40 hours PTO + 48 hours Sick Time Off
 6 Paid Holidays + 1 your birthday paid-off
 Dispatcher Responsibilities
 Dispatch technicians to meet customer needs
 Work alongside managers to coordinate jobs across multiple technicians
 Update customers on timing changes and rescheduling as needed
 Answer and schedule incoming service calls
 Ensure timecards are completed correctly throughout each day for technicians
 Coordinate with other Dispatchers to schedule crossover appointments

Preferred Qualifications
 Home service (HVAC, Plumbing, Electrical) dispatching experience preferred
 History of demonstrating attention to detail
 Strong phone contact handling and active listening skills
 Willing to show up with a great attitude every day
 Friendly and welcoming phone presence
 Dispatcher Requirements
 Service Titan experience required
 High school diploma or equivalent
 Able to reliably commute to our office
 Willing to undergo background and drug tests in accordance with state and federal law (THC not screened)
 If you love connecting with people, thrive on follow-up, and want to be part of a growing company where your effort directly impacts success—we want to hear from you.

Location:

16360 Table Mountain Pkwy
 Golden, CO, 80403
 #COTRADES