Assistant Director, Center Academic Success and Advising

Position: Assistant Director, Center for Academic Success and Advising
## Assistant Director, Center for Academic Success and Advising Apply locations:
Colorado time type:
Full time posted on:
Posted 2 Days Agojob requisition :
JR109067
** Engineering a world of possibilities
** The Center for Academic Services & Advising (CASA) is responsible for academic advising and academic support services for all undergraduate students. CASA oversees university support services, which include but are not limited to tutoring services, supplemental instruction offerings, academic program planning, early intervention systems, and academic support services. In full, CASA serves approximately 4500+ students throughout the course of an academic year.

Furthermore, CASA collaborates frequently with academic departments, orientation programs, and various student life departments as an academic and student resource and support office.
The Assistant Director will lead CASA’s efforts to ensure students have equal access to academic advising, including directly advising individual students and cultivating the peer advisor program. The Assistant Director will administer various academic support services and retention efforts in collaboration with academic faculty and administration. Assistant Directors report to the Director of CASA and support the integration, facilitation, and coordination of outcomes-driven efforts that support student success (e.g., retention, persistence, and graduation).

The Assistant Director works closely with the Registrar, the Office of Graduate Studies, Academic Affairs, and Student Life Departments to accomplish comprehensive student engagement and completion goals.
The Assistant Director will support CASA through a collaborative structural redesign to create an office/center more heavily focused on academic support, retention, degree progression, and advanced student advising. The Assistant Director’s responsibilities, skills, experience, and priorities will remain, though the office deliverables will shift in priority as CASA evolves. The Assistant Director will be expected to help lead through this change with poise, quality deliverables, and uncompromised collegial rapport alongside the CASA leadership team.
The Assistant Director positions are full-time, 12-month, exempt, administrative faculty position working within national standards for academic advising and support set out by NACADA, is expected to abide by FERPA and privacy regulations with all confidential student material.
This work takes place primarily on campus in Golden, Colorado.
** Primary Responsibilities
**** Academic Advising and Advising Leadership
*** Serve as a generalist floating advisor with multidisciplinary proficiency to assist students in high demand majors.
* Help develop and execute plans for advising coverage during periods of advisor turn-over, including serving as backfill to directly advise students when needed.
* Provide individualized assistance to students, including those with complex transcripts, advising, and academic support needs (e.g., students with academic challenges, advising holds, AP/IB advanced credit, transfer students, non-traditional, study abroad, combined graduation program, and more).
* Communicate to identified students, including routine outreach regarding campus policies and academic advising, as well as targeted outreach to special populations
* Maintain confidential records and data including consistent and thorough record keeping of all student contact and advisement such as pre- and post-advising session notes.
* Interpret, apply and enforce CASA and Mines curriculum, policies and procedures, as well as state and federal laws.
* Support Academic Advising Coordinators (AACs) in accurately interpreting curriculum, policies, and procedures, requiring frequent collaboration with the Registrar and other campus partners to address questions.
* Learn new technology and tools designed for student advising and success and integrate them into a balanced and holistic approach to advising.
* Contribute to the continual improvement of advising infrastructure, approach, standards, meetings, and advising data.
* Provide assistance and support to student families and prospective student/families with awareness of FERPA compliance.
** CASA Leadership
*** Develop and maintain strong, professional interpersonal relationships with faculty and Student Life departments.
* Provide proactive and thorough communication with academic faculty and departments in need of assistance and support for advising purposes.
* Demonstrate ethical decision-making, cultural competency, responsible management, and leadership for students and staff through all actions and communications.
* Demonstrate conflict management and conflict resolution decision-making skills when working with dissatisfied individuals.
* Suggest resolutions to problems and issues affecting CASA and assist in directing measures to improve the effectiveness and efficiency of the department.
* Ensure the responsible planning and expenditure of fiscal…