Training Coordinator Intern

Are you looking for an exciting job where you can put your skills and talents to work at a company you can feel proud to be a part of? Do you want a workplace that will challenge you and offer you opportunities to learn and grow? A position at Xcel Energy could be just what you’re looking for.

At Xcel Energy, our employees are the driving force behind our success. So we make sure that, here, you can be your best. Doing work that makes a difference for neighbors and communities. Working with a team you can count on to push you. Expanding skills, staying ready for change, and capturing opportunities to grow. All with the support, rewards and recognition you need to thrive – during your internship and beyond.

The Training Coordinator Intern will support the development, delivery, and continuous improvement of training programs for Transmission System Operators and Balancing Authority Operators. This role provides hands-on experience in coordinating technical training, maintaining compliance documentation, and supporting simulator-based learning in a real-time operations environment.

The intern will assist with key aspects of the Systematic Approach to Training (SAT), including analysis, development, design, implementation, and evaluation (ADDIE) of training materials and programs. Responsibilities will include supporting training logistics, developing simulator scenarios, creating multimedia training content, and collaborating with Subject Matter Experts (SMEs) to enhance operator readiness.

This position offers a unique opportunity to gain exposure to electric utility operations, including how operators are trained to maintain the reliability of the Bulk Electric System in accordance with regulatory standards.

Interns will have the opportunity to observe the control center environment, support training activities, and gain exposure to the tools and systems used to maintain grid reliability.

Typical intern responsibilities may include but are not limited to:
• Maintain training records, documentation, and compliance tracking
• Support development of training simulator scenarios that reflect situations and events on the Energy Management System
• Video capture and edit training video content
• Collaborate with SMEs to develop training content and courses through the complete lifecycle of the ADDIE process - Analysis, Design, Development, Implementation, Analysis, Evaluation
• Aide in program review and development following systematic approaches

This position is for a May 31, 2027 start date. This position may have the possibility to extend beyond the internship’s initial term based on the candidate’s successful performance and Xcel Energy’s business needs.

Minimum Requirements:

Current student, Freshman or higher

Enrolled in an accredited college or university and pursuing a degree in Business, Training & Development, Human Resource Development, or simila

Able to work full-time during the summer (up to 40 hours a week)/ part time during the school year (up to 20 hours a week) and commuting to the designated work location in-person, per our hybrid work policy.

Preferred Qualifications:

Freshman or Sophomore Willing to work through the school year Maintains a positive attitude

Takes initiative and works independently in a fast-paced, small team environment

Demonstrates a willingness to learn technical concepts related to transmission system operations

As a leading combination electricity and natural gas energy company, Xcel Energy offers a comprehensive portfolio of energy-related products and services to 3.4 million electricity and 1.9 million natural gas customers across eight Western and Midwestern states. At Xcel Energy, we strive to be the preferred and trusted provider of the energy our customers…