US Technical Lead

About Cyberhawk:

Founded in 2008, Cyberhawk™ is the first company in the world to use drones to inspect industrial assets. Cyberhawk's world-class pilots and inspection engineers complete hundreds of thousands of UAS inspections per year, for 300+ customers across 40 countries.

Today, the Cyberhawk team continues to lead the way in close visual inspections of critical assets, including electrical grids, power generation sites, oil and gas structures and capital-intensive industrial construction projects - while always putting safety at the forefront of our operational excellence.

Using Cyberhawk's intuitive, cloud-based visualization software platform, iHawk™, we consolidate diverse sources of inspection data to provide a single source of truth for assets at any scale and translate these findings into actions. We are experts at finding defects in critical energy infrastructure which can impact the environment and the communities our customers serve, and we deliver solutions which are critical to our customers' ability to document capital intensive industrial sites.

Cyberhawk is changing the way our industry has operated for 75 years by empowering our customers to harness the full power of their data and visual assets, both integrating into workflows, and sharing this information across their enterprises. This leads to better decisions, faster, saving our customers hundreds of millions of dollars in the process.

About the Team:

Cyberhawk has delivered significant transmission, distribution, and renewable inspection programs across the United States, primarily focused on drone data capture and digital delivery through iHawk. As the US market matures and customer expectations expand, there is an increasing demand for inspection analysis and reporting delivered directly by Cyberhawk.

To support this shift, we are strengthening in-region technical capability. The US Technical Lead will serve as the primary authority for inspection reporting in the United States, ensuring high-quality, technically sound, and commercially aligned delivery across enterprise utility clients.

This role bridges US Operations, UK Engineering, outsourced inspection partners, and the US Sales team.

About the Role:

The US Technical Lead ensures that:

• Inspection reporting is delivered accurately, consistently, and on time
• Required data formatting and upload standards are defined and communicated to the Operations team prior to project mobilization
• The Operations team is supported as necessary for proper in field capture
• Technical best practices are shared globally
• US customers view Cyberhawk as a trusted engineering partner, not just a data provider

Every employee at Cyberhawk is expected to demonstrate and foster the 5 core values, along with the overarching value of 'Nae Drama', that encourage a positive culture within Cyberhawk:

• One Team
• Open and Humble
• Hungry to Grow
• Show up and Have Fun
• Own it And Solve It

Job Responsibilities:

Technical Authority & Quality Ownership

• Define and maintain US inspection standards.
• Ensure consistency in defect classification, reporting methodology, and interpretation.
• Approve final inspection deliverables for major US utility clients.
• Own QC and technical approval workflows across all US reporting.
• Act as escalation point for complex inspection interpretation issues.
• Drive reduction in reporting rework and client comment cycles.

US T&D Reporting Delivery Oversight

• Oversee execution of inspection reporting across:
  • US-based inspectors
  • UK Engineering team
  • Outsourced inspection partners as necessary
• Ensure reporting is technically accurate, on time, and aligned with client requirements.
• Lead delivery through:
  • iHawk
  • Third-party and client platforms (including PG&E systems)
• Ensure efficient capture-to-report workflows maximizing profitability.

Department Leadership & Team Development

• Lead and manage US-based inspectors and applicable subcontractors, focusing on development, progression, and performance.
• Establish and run regular meetings to ensure alignment, quality control, and continuous improvement.
• Ensure project-specific technical requirements are clearly communicated to inspectors and to operations teams during premobilization.
• Lead recruitment and structured onboarding of US-based inspectors.
• Provide structured training and knowledge transfer to build long-term US inspection capability.

Field Data & Workflow Integration

• Define shot sheets and data capture standards for field teams.
• Support field operations to ensure correct inspection data is captured for inspection analysis.
• Define and communicate required data formatting and upload standards for efficient reporting workflow.
• Identify systemic process improvements across the capture-to-report lifecycle.

Customer-Facing Technical Leadership

• Serve as senior inspection representative in US client discussions.
• Present inspection findings and methodologies clearly and professionally.
• Advise customers on inspection best practices and reporting improvements.
• Partner with Project Managers to ensure technical…