Concierge - Full Time

Concierge:
Full-Time Company Overview

Cornerstone Management oversees multiple Assisted Living communities dedicated to providing compassionate, high-quality care for seniors. Our mission is to foster safe, engaging, and person-centered environments where residents can thrive while preserving their independence and dignity.

We are looking for a dedicated Concierge to join our compassionate team at our Residential Care Senior Living Facility in Golden, CO. As a Concierge, you will play a vital role in our operation while ensuring our residents safety and comfort. If you have a passion for senior care and are committed to delivering high-quality service, we would love to hear from you!

• Resident & Guest Services
  • Greet and assist residents, families, and visitors with compassion and professionalism.
  • Answer phones, take messages, and direct calls/requests to appropriate staff.
  • Manage mail, package, and prescription deliveries and distribution.
  • Provide information about community amenities and local points of interest.
  • Assist with resident needs, from escorting to coordinating small requests.
• Safety & Security
  • Monitor CCTV, fire panels, door alarms, and emergency call systems.
  • Conduct regular interior/exterior patrols and investigate unusual activity.
  • Maintain key/gate pass logs and visitor sign-in/out records.
  • Respond to emergencies and communicate urgent resident changes to supervisors.
• Administrative & Operational Support
  • Maintain accurate daily logs, incident reports, and work order requests.
  • Perform basic clerical duties (typing, filing, data entry) for other departments.
  • Keep the lobby, reception, and common areas neat, stocked, and presentable.
  • Support marketing efforts by positively interacting with prospective residents.
• Essential Skills
  • Exceptional communication & interpersonal skills.
  • Strong problem-solving & multitasking abilities.
  • High level of compassion, discretion, and integrity.
  • Attention to detail and organizational skills.
  • Ability to remain calm and effective during overnight shifts and emergencies.
• What We're Looking For
  • Previous experience in a senior care or long-term care setting is a plus.
  • Current CPR/First Aid certification is a plus.
  • Strong attention to detail and ability to follow protocols.
  • Excellent communication and interpersonal skills, especially with families and the care team.
  • Compassionate, patient, and reliable.
  • Ability to lift and assist residents (up to 50 pounds).
  • Must pass background checks and drug screening.
• Why Work With Us
  • Competitive pay and benefits package.
  • A supportive team environment with a focus on resident care and family involvement.
  • Paid time off (PTO) and paid holidays.
• What We Offer
  • Competitive salary commensurate with experience.
  • Comprehensive benefits package (health, dental, vision, 401k).
  • Paid time off and recognized holidays.
  • Ongoing professional development and training opportunities.
  • Supportive work environment with a focus on resident-centered care.

Cornerstone Management is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.