Licensing Coordinator - Division of Gaming

Department Information

This position is open only to Colorado state residents

The mission of the Colorado Department of Revenue (CDOR) is to become a trusted partner to every Coloradan, helping them navigate the complexities of government so they can thrive. Our core values of service, teamwork, accountability, integrity, and respect drive us

The Department’s vision is to empower businesses and individuals through quality customer service, innovation, and collaboration.

We celebrate diversity and support an equitable and inclusive culture.

We embrace our differences because we believe this brings innovation to our work.

For more exciting information about the Department of Revenue, please enjoy this brief video!

Applying for a Job with the State of Colorado.

What Happens After You Apply.

As part of the State of Colorado, DOR offers a competitive benefits package to permanent employees:

• PERA retirement benefits including PERA Defined Benefit Plan, PERA Defined Contribution Plan, plus 401K and 457 plans
• Medical, Dental, and Vision insurance coverage
• Automatic Short-Term and Optional Long-Term Disability Coverage
• Life and AD&D Insurance
• Flexible Spending Accounts (FSAs)
• Family Medical Leave Act (FMLA) job protection and State of Colorado Paid Family Medical Leave (PFML)
• 11 Paid Holidays Annually and Accrued Annual and Sick Leave
• Variety of discounts on services and products available through the State of Colorado's Work-Life Employment Discount Program

The purpose of the Division of Gaming is to ensure that limited gaming is conducted honestly, fairly and competitively, and is free from criminal and corrupt elements.

The Licensing Unit is seeking a Licensing Coordinator to join their team.

This position involves overseeing and coordinating a variety of licensing and regulatory tasks related to business applications, renewals, verifications, compliance and training. The role requires a high level of decision-making, analysis, and organizational skills, as well as the ability to manage multiple complex tasks and handle sensitive information. The incumbent plays a key supportive role within the team by offering guidance, training, and procedural updates.

• Tracking and managing licensing processes, including follow-ups on incomplete applications
• Denial tracking (30-day letters), fingerprint retrieval, and Tribal Tax and license verifications
• Ensuring business applications are complete, entering requisitions, and processing AVC payments, as well as providing Administrator support on Commission days
• Developing training materials and providing training for licensing staff, updating procedures, and ensuring regulatory compliance in all processes
• Updating procedures in the Division of Gaming and employee procedure manuals
• Receives criminal histories of applicants following fingerprint/licensing processing
• Initiates proper tracking of all disciplinary actions for licensees
• Checking in business applications to ensure completeness for processing
• Serves as backup for application processing - including the front counter

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights