Host, Hospitality ​/ Hotel ​/ Catering, Customer Service Rep

The Golden Mill Ambassador is the leader and the guide of the guest experience. This role combines Host and Beer Wall Ambassador responsibilities into one hospitality focused position.
You are a guide, a connector, and a problem solver. You welcome guests in, help them navigate our self-pour beer wall, answer questions about our vendors and offerings, and ensure every guest feels confident and cared for from the moment they arrive to the time they leave.

• Greet and check in guests with warmth, confidence, and positive energy
• Educate guests on how to use the Golden Mill card and self-pour beer wall
• Proactively monitor pour wall quality and address issues such as foam or keg changes
• Serve as a knowledgeable resource on our food vendors, beverage offerings, and the Golden community
• Handle guest concerns professionally and involve leadership when needed
• Maintain a clean, organized, and guest ready environment
• Support your teammates during busy shifts and contribute to a strong team culture

• A naturally hospitable and outgoing personality
• Strong communication skills and confidence speaking with guests
• A team player who acts with integrity and accountability
• Ability to stay calm and positive in a fast paced environment
• Interest in beer, food, and local community is a plus
• Availability for weekends and peak season shifts

Experience in hospitality is helpful, but culture fit and attitude are most important to us.

• Competitive hourly earnings
• Flexible scheduling
• Growth opportunities within The Golden Mill
• A supportive team environment that celebrates success
• Experience in a unique and innovative hospitality concept

This is a part-time seasonal position. Weekend availability is required.

If you are excited about creating memorable experiences, building community, and working with a team that cares deeply about hospitality, we would love to meet you.
Apply today and help us continue building what makes The Golden Mill special!

• Ability to communicate (speak, read, and write) in English
• Ability to work in a fast paced, high volume environment
• Must meet minimum age requirement to handle and serve alcohol under Colorado law
• Ability to stand and walk for extended periods of time
• Comfortable using POS systems and guest check in technology
• Ability to lift and carry up to 50 pounds

The Golden Mill is a community gathering place in the heart of Golden, Colorado. We bring people together over great food, local beverages, mountain views, and genuine hospitality.
Our team is built on a foundation of integrity, inclusivity, innovation, and community connection. We believe in creating an environment where both guests and team members feel welcome, supported, and proud to be part of what we are building.
At The Golden Mill, we celebrate success, encourage growth, and hold ourselves to a high standard of hospitality every day.
The Golden Mill is an equal opportunity employer. We are committed to building a diverse and inclusive team and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, gender identity, sexual orientation, or any other protected characteristic under applicable law.