Associate Industry Specialist

We are looking for a full-time associate to support Crafted ERP implementations, leveraging their knowledge and experience in the bev/alc industry. The ideal candidate is someone who is passionate about beer, wine, and spirits and would like to pursue a consulting career path utilizing the latest AI cloud technologies. To be successful in this role, the associate will need to become proficient with Crafted ERP’s AI cloud platform, engage on multiple projects in parallel, and interact with Doozy customers as an industry specialist.

• Assist with Crafted ERP implementations as an industry specialist, focusing on liquid batch manufacturing, barrel management processes, and data quality activities
• Lead sessions with the customer’s production and logistics/warehouse teams for data review, testing, and training, leveraging leading practices for Crafted ERP and Net Suite
• Participate in monthly, on-site go-lives with beverage companies across North America and abroad
• Liaise with Doozy Product Management team to provide feature feedback and roadmap considerations
• Manage TTB data collection, validation, and sign-off with customer compliance personnel
• Collaborate with the Doozy Delivery Management team on improvements to implementation methodology and overall customer project experience
• Act as advocate for Crafted ERP across industry associations and conferences
• Complete Net Suite and consulting training to build skillsets complementary to the Crafted ERP product and implementation methodology

• 2+ years working in an operations-related role within an organization that produces beer, wine, or spirits
• Experience with other ERP systems or industry-specific manufacturing applications
• Working knowledge of bev-alc operations including planning, procurement, production, and sales
• Understanding of TTB and excise tax compliance reporting requirements
• Savvy with technology and comfortable with data manipulation using Excel/Google Sheets
• 401(k) plan with Doozy match up to 4% of base salary
• 24 hours of Paid Volunteer Time Off (VTO)
• Medical, dental, and vision plans with 100% employee coverage in two plans. Dependents can also be covered at a nominal cost, with a 10% employer contribution.
• Access to continuing education courses, Net Suite training and certifications
• Transportation Reimbursement Program (for non-remote employees only)

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