IT Support Specialist - Customer-First Tech
Job in
Golden, Jefferson County, Colorado, 80401, USA
Listed on 2026-09-09
Listing for:
FOCUS Catholic
Full Time
position Listed on 2026-09-09
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, Systems Administrator
Job Description & How to Apply Below
FOCUS Catholic is seeking an IT Support Specialist to be the first contact for customers needing IT assistance by phone, in person, or email. You will troubleshoot, diagnose, and resolve issues related to computer systems, hardware, or software while maintaining high levels of customer service and managing helpdesk tickets.
Key duties include timely workstation deployments, inventory management, processing user change requests, and up to 5 days of travel per year to remote training locations.
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