Assistant Director

Overview

This dynamic, high performance leadership position offers growth opportunity and great benefits in a positive atmosphere that promotes healthy living and encourages self-care. This position calls for an administrative rock star and coachable leader who will be managing daily operations, creating incredible client experiences, and guiding the location and team in growth and excellence. Established 16 years ago, Symmetry
360 (Sister company to Elixir Massage) has built a culture anchored in authentic connection, integrity, and a growth mindset with aim to provide an exceptional experience for our clients in every interaction and help them include massage as regular part of a healthy lifestyle.

• $45,000+ Base wage plus location sales bonuses and commissions (Base wages paid hourly)
• $2,150 Medical / Vision / Dental / AFLAC insurance
• $865-$3,460 Paid Time Off (1st year – 7th year)
• $1,500 Free massage services every month. Additional discounted services available
• $2,340-$7,020 Free Infrared Sauna services (1x/week - 3x/week)
• Sales commission - Retail, packages, memberships
• Continual development and ongoing training
• $46,855-$54,130 total compensation PLUS sales bonus and commission

• Experience managing a massage spa/wellness center preferred but not required
• Experience managing a team – training, schedules, accountability, etc.
• Demonstrate leadership with a focus on cultivating a positive team culture
• Working knowledge of Microsoft Office and Office
  365 products
• Base knowledge of business financials and budgeting
• Experience with or ability to learn Meevo booking software
• Hard working and coachable with the desire for growth and learning
• Demonstrate impeccable attention to detail
• Professional demeanor and appearance that sets the bar for others
• Multi-Tasker able to prioritize and problem solve – must be calm under fire
• Solution oriented and self-driven with a take-charge attitude
• Have a heart to serve and be mission minded
• Able to work flexible days/nights including some weekends

• Hiring, onboarding and training
• Managing Front Desk and Massage Therapist team – accountability, disciplinary, schedules, rewards
• Support for Location Director in tasks and responsibilities
• Regularly scheduled front desk shifts
• Coaching, training and mentoring staff
• Responsible for location supply/equipment management and ordering
• Working with location budgets and reporting spreadsheets
• Work with Location Director to meet location sales, staff and client related goals
• Inventory tracking and product merchandising
• Master of the client schedule – demonstrating initiative in maximizing daily utilization
• Managing/maintaining an immaculate overall spa appearance and ambiance – interior and exterior spaces and an eye for aesthetics
• Ensuring all cash management is accurate and sensitive information is handled properly
• Handle client/customer service issues swiftly
• Executing internal marketing initiatives