Inventory Operations Associate - Part Time

Overview

Welcome to Warner Bros. Discovery. The Inventory Operations Associate supports the daily execution of inventory, back of house and personalization operations within the store. This role handles product intake from warehouse trucks, stock room organization, stock movement, replenishment to the sales floor and the accurate execution of personalized product orders. The position helps ensure product availability, inventory accuracy and a high-quality personalized guest experience.

The role requires a reliable, detail-oriented team member who can balance operational tasks with accurate personalization work, including handling merchandise carefully, following detailed processes, and maintaining high standards across all operations.

• Follow guidance from the Manager, Assistant Manager and Leads, maintaining a professional, clean and efficient workspace.
• Work effectively with other associates to ensure high standards of service and operational efficiency.
• Maintain clean, organized, and safe back of house and personalization work areas.
• Follow all safety guidelines when handling stock, equipment and fixtures.
• Use tools and equipment correctly and report maintenance needs promptly.
• Participate in training sessions and apply knowledge of brand and product information to daily tasks.
• Foster a positive and respectful work environment.

• Receive and process incoming deliveries, ensuring accurate counts against a provided manifest and correct handling of merchandise.
• Organize and unbox merchandise in the back of house stockroom, following zone and storage standards.
• Move, store and prepare product safely and efficiently in line with operational procedures.
• Assist with cycle counts as directed, ensuring accuracy and efficiency.

• Replenish product to the sales floor to maintain availability and stock density.
• Maintain store presentation and ensure sections are well stocked and organized at all times.
• Support floor sets during new product launches, following guidance of Visual Merchandisers.
• Respond to customer queries on the shop floor and ensure replenished product is presented neatly and in line with standards.
• Address out-of-stock displays by increasing density of other items or rearranging areas per visual merchandising guidelines.
• Respond to stock requests from store leadership and sales teams as needed.

• Support the execution of personalized product orders in line with brand and quality standards.
• Operate personalization equipment following training and documented procedures.
• Handle personalized merchandise with care, ensuring accuracy, cleanliness and attention to detail.
• Monitor personalization order volumes and communicate timelines, progress or issues to leadership.
• Follow safety and quality guidelines related to personalization equipment and processes.

• Contribute to achieving daily sales goals by actively engaging with customers and supporting sales initiatives, stock density and presentation.
• Follow store and company priorities to achieve targeted results.
• Focus on improving Units Per Transaction (UPT) and Average Price Transaction (APT) through direct interaction and customer service.
• Participate in cycle counts, stock checks and inventory audits as scheduled.
• Follow inventory processes to support accuracy and shrink reduction; report discrepancies, low stock items, quantity variances and damages to leadership.

• Provide a positive and seamless experience for guests by delivering excellent service.
• Support the Assistant Store Manager (ASM) and Leads in addressing and resolving guest issues to ensure satisfaction and adherence to service standards.
• Prioritize customer engagement throughout the store.

• Preferred experience in a high-volume retail setting of 1 year minimum, in inventory roles.
• Strong attention to detail and ability to follow detailed processes accurately.
• Comfortable working in an active, hands-on environment.
• Ability to perform operational requirements of the role including stock handling and equipment use in line with safety guidelines and…