Customer Service Rep Mid Shift Store SG

Job Details:

Job Location:

Store 546 - 903 Swede Gulch Rd (Jennys TSE) - Golden, CO 80439. Position Type:
Full-Time/Part-Time. Education Level: High School. Salary Range: $18.00 - $19.00 Hourly. Travel Percentage:
None. Job Shift: Any. Job Category:
Customer Service.

Job Title:

Customer Service Representative Mid Shift. Department:
Operations. Hiring Range: $/hr. depending on store location, merit, and employee experience (may be eligible for pay increase after 90-day probationary period). FLSA:
Non-exempt (eligible for overtime). DOL Status:
Full-time and part-time available.

Reports to:

Store Manager.

The Customer Service Representative (CSR) is responsible for ensuring safety, profitability, and providing excellent customer service. This hourly, non‑exempt position reports to the Store Manager on the maintenance and operation of the company‑owned retail facility.

• Provide exemplary, courteous customer service and handle complaints quickly and tactfully.
• Utilize suggestive selling techniques to drive sales while maintaining excellent customer rapport.
• Process all sales on cash register properly and accurately, handle cash and other forms of payment; follow cash handling procedures to prevent loss and perform basic arithmetic.
• Perform multi‑function operation of POS and other equipment and machines as outlined.
• Perform cleaning duties necessary to maintain site cleanliness inside and out; basic upkeep and/or cleaning of all equipment on the site.
• Maintain proper inventory levels and shift closeouts.
• Perform duties with minimal supervision, may be required to work irregular work hours.
• Notify store management of any observed dishonesty by customers, vendors, or other employees; follow vendor check‑in procedures and company policy for confronting shoplifters.
• Comply with all company policies and procedures, including relevant governmental regulations.
• Complete or attend all required employee orientations, trainings, certifications, and/or meetings.

• Ability to stand and/or walk for an entire shift.
• Ability to lift and/or carry up to 60 lbs. from ground to waist level as needed (to replenish fountain syrups, stock/maintain inventory, etc.).
• Ability to lift and/or carry up to 30 lbs. from ground to overhead up to 30 minutes of shift (with appropriate safety equipment).
• Ability to push and pull with arms up to a force of 20 lbs.
• Ability to bend at waist with some twisting up to 1 hour of shift.
• Ability to grasp, reach and manipulate objects with hands; work requires hand‑eye coordination, including climbing a ladder to retrieve materials or place signage, up to 4 hours of shift.

• Employee performs approximately 95% of duties indoors.
• Exposure to intermittent indoor cold temperature extremes when working in walk‑in cooler or freezer.
• Work in small spaces at times; work independently.
• Work with minimal direction and periodic supervision.

• Electronic equipment: POS, store telephone, lottery machine, money order machine, phone card machine, EBT machine, Western Union equipment, food‑preparation equipment, etc.
• Manual equipment: cleaning supplies (e.g., rubber gloves, mop, broom, degreaser/defoamer, etc.), flat cart, hand truck, grocery basket, etc.
• Materials handled: liquids, cloth, plastic, glass, paper, rubber, and cleaning solvents.

• High School diploma or GED (preferred).
• Experience in retail sales and customer service (preferred).
• Work as scheduled and arrive on time.
• Communicate orally and in writing in English and engage in conversation.
• Perform basic arithmetic operations.
• Work both independently and as part of a team as necessary.

K&G Petroleum/S&S Fuels is an equal opportunity employer. The company complies with all employment laws, including the Americans with Disabilities Act (ADA). If you require assistance with any part of the application process, please inform the Human Resources department.

K&G Petroleum/S&S Fuels utilizes E‑Verify to confirm eligibility for employment in the United States.