Client Concierge - Golden

We are a local, women‑owned Massage Studio with four locations in the Denver‑metro area looking for a customer service, sales, and administrative expert to join our growing company!

This dynamic, high‑impact role offers growth opportunity, great benefits and a positive atmosphere that promotes healthy living and encourages self‑care! Our ideal candidate is a client‑centered, sales‑focused professional who is an administrative rock star that will be managing the flow of clients, conducting sales, and creating an exceptional client experience.

This position is part‑time and requires weekend and evening availability.

• $41,600 + Annual Base Pay (paid hourly) plus location sales bonuses and commissions
• $2,706.16 Medical / Vision / Dental / AFLAC insurance
• $865–$3,460 Paid Time Off (1st year – 7th year)
• $1,500: 1 free massage service every month. Additional discounted services available
• $2,340–$7,020:
  Free Infrared Sauna services (1x/week – 3x/week)
• Sales commission – retail, packages, memberships
• Leadership development and ongoing training
• $49,011–$56,286 = Total compensation PLUS sales bonus and commissions

• Exceptional customer service skills
• Impeccable attention to detail
• Professional demeanor and appearance
• Sales expert with a passion for helping people feel their best
• Multi‑tasker with the ability to prioritize and problem‑solve – must be calm under fire
• Ability to anticipate client needs and create "WOW factor" customer service moments
• Reliable, friendly, punctual, flexible, and adaptable
• Self‑driven with a take‑charge attitude
• Excellent computer and phone skills required – Microsoft Office, Google Suite products included
• Must be a team player and enjoy working with others
• Must work hard and be coach‑able
• Possess a healthy mindset with a desire to grow and learn
• Ability to work flexible days/nights/weekends

• Create exceptional client experiences through impeccable service
• Execute internal sales and marketing initiatives
• Work with the Location Director & Assistant Location Director to meet location sales, staff, and client‑related goals
• Master the client schedule—demonstrating initiative in maximizing daily utilization
• Ensure all cash management is accurate, and sensitive information is handled properly
• Responsible for opening and/or closing the studio
• Exceptional multi‑tasking and the ability to remain calm in a variety of situations
• Manage & maintain an immaculate overall spa appearance and ambiance—including interior and exterior spaces and an eye for aesthetics
• Train new team members for the Client Concierge role