Sales Representative

Who We Are

First American’s Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances, and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. We are passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential.

In support of the sales strategy for the assigned territory, develop and retain a quality client base through the acquisition of new business and maintenance of existing customers to attain maximum sales volume and develop maximum potential volume from all markets for the division’s products and services.

• Build client relationships, secure new orders from new customers, and maintain and expand business with existing client base.
• Compile lists of prospective customers for use as sales leads, based on networking, websites, newspapers, business directories, industry ads, trade shows, and other sources, and develop and execute a call plan for qualified real estate agents, brokers, and their staff, lenders, and attorneys.
• Assess individual client needs and develop, present, and implement a plan to meet those needs.
• Be highly visible in your marketing area by attending real estate industry functions and participating in community and real estate events.
• Collaborate with internal marketing teams as needed to develop local marketing content (print, electronic) and social media presence to drive brand awareness to support the sales strategy.
• Effectively create or adapt and deliver presentations to customer groups, target customers, agents, and others.
• Interact daily with other work groups (such as operations, marketing, and escrow branches).
• Communicate proactively with and respond in a timely manner to clients.

• High School Diploma or equivalent.
• 2-5 years of successful residential Title/Real Estate industry experience.
• Proven track record of meeting and exceeding sales goals.
• Valid driver’s license.

• Ability to listen to customers and understand their needs and objectives to better respond and provide solutions.
• Applies diplomacy and tact.
• Demonstrates persistence, tenacity, and consistency in pursuing revenue opportunities.
• Strong interpersonal communication skills.
• Flexible and able to adapt strategy to changing conditions.
• Understanding of market and competition with the ability to identify external threats and opportunities.
• Ability to persuade and influence others.
• Strong negotiation skills.
• Visibility requires maintaining a professional appearance and providing a positive company image to the public.

First American offers a comprehensive benefits package including medical, dental, vision, 401(k), PTO/paid sick leave, and an employee stock purchase plan. We celebrate diversity, equity, and inclusion and foster an authentic and inclusive workplace for all.

First American is an equal opportunity employer in every sense of the term.