Programmer, Software Development, Software Engineer

Support Programmer

Req. #: 26498

Job Family: DE - Development Engineering

Location:

US-CO-Golden | US-MA-Milford

Pay Range Minimum: USD $87,500.00

Pay Range Maximum: USD $

We need your talent! Waters Corporation is currently seeking a Support Programmer to join our Clinical LIMS team based in Golden, Colorado. Our work has real-world impact. Our market‑leading Clinical LIMS platform, OMNI‑Lab, is used globally to support newborn screening programs in hospitals, helping detect life‑threatening conditions early and improve outcomes for infants around the world.

If you're passionate about building high‑quality software and want your work to directly support life‑saving healthcare systems, we'd love to hear from you.

You will work in a fast‑paced, agile environment and engage in technical discussions, participate in technical designs, demonstrate problem‑solving abilities, and present and share ideas through global collaboration.

What You’ll Do:

As part of our agile and collaborative team, you will:

• Provide technical support to customers, logging issues and ensuring timely resolution
• Diagnose, troubleshoot, and resolve software defects and production issues
• Design, develop, test, and maintain scalable full‑stack solutions
• Collaborate with engineers, product specialists, and global teams to deliver new features
• Participate in technical design discussions and contribute innovative ideas
• Support end‑to‑end feature development, from concept through deployment
• Help maintain the performance, stability, and integrity of our Clinical LIMS platform
• Escalate and coordinate customer issues with the appropriate teams as needed
• Ensure software quality through rigorous testing and code reviews

• Bachelor’s degree in Computer Science or a related field (or equivalent experience)
• 1+ years of experience building and supporting complex, large‑scale applications
• Experience working in a customer‑facing or support‑focused role
• Strong problem‑solving and debugging skills

• Experience in clinical laboratory environments (e.g., newborn screening, microbiology)
• Familiarity with Intersystems Ensemble/IRIS
• Hands‑on experience with modern web technologies (Angular, HTML, CSS, Java script, Intersystems/cache, SQL)
• Strong written and verbal communication skills
• Ability to thrive in a fast‑paced, agile environment

• Paid parental leave
• Parental leave
• Health insurance
• 401(k) matching
• Paid time off
• Vision insurance
• Dental insurance

Diversity and inclusion are fundamental to our core values at Waters Corporation. It benefits our employees, our products, our customers and our community. Waters complies with all applicable federal, state, and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law.

Waters is proud to be an equal opportunity workplace and is an affirmative action employer. All hiring decisions are based solely on qualifications, merit, and business needs at the time.