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Member Specialist

Job in Goldsboro, Wayne County, North Carolina, 27534-7485, USA
Listing for: Sam's Club
Full Time position
Listed on 2026-09-06
Job specializations:
  • Retail
    Retail Associate/ Customer Service, Retail Support, Customer Service Rep
  • Customer Service/HelpDesk
    Retail Associate/ Customer Service, Customer Service Rep
Job Description & How to Apply Below
Position: (USA) Member Specialist
Sam's Club | Medical, Dental, Vision, Rx + 401(k) with match + PTO + 100% Reimbursement of Tuition & Books | 2811 N Park Dr | Responsibilities:
Maintains area of responsibility by handling returns, zoning the area, arranging and organizing merchandise, and identifying shrink and damages;
Provides member service by maintaining exit areas, reviewing member receipts, assisting members with purchasing decisions, locating merchandise, assisting with transactions at self-checkout, and guiding on self-service technology;
Assists with securing and safeguarding Sam's Club assets by observing potential criminal activity, maintaining paperwork/logs, executing emergency procedures, and ensuring safety practices;
Assists with training of Member Frontline Service associates on processes, delivering new program rollout training, and providing continuous learning opportunities;
Completes work assignments by collaborating with managers, coworkers, customers, and partners, prioritizing deadlines, and adapting to feedback.
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