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IT Support Engineer; Bilingual - Dutch ____ Goleta, CA - Onsite ___
Job in
Goleta, Santa Barbara County, California, 93118, USA
Listed on 2026-06-02
Listing for:
AceStack
Contract
position Listed on 2026-06-02
Job specializations:
-
IT/Tech
IT Support, Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Role:
IT Support Engineer (Bilingual)
Location:
Goleta, CA - Onsite
Duration: 6+ months Contract
Note:
Bilingual:
English and
Dutch.
In this role, you will serve as a key technical resource, delivering end-user support, executing hardware lifecycle tasks, and ensuring smooth day-to-day IT operations in a fast-paced, multi-cultural environment. This position demands advanced technical expertise, a strong customer service mindset, and the ability to manage VIP and AV support needs with professionalism and urgency.
Key Responsibilities
- Provide full-scope IMAC (Installs, Moves, Adds, Changes) support across onsite endpoints and peripherals.
- Perform setup, configuration, diagnostics, and troubleshooting of desktops, laptops, mobile devices, and RF equipment.
- Deliver white-glove VIP support for executive users and manage real-time escalations.
- Maintain and support AV/conference room technologies, addressing urgent walk-up issues with responsiveness and discretion.
- Execute depot services including device imaging, configuration, inventory tagging, shipment coordination, and asset lifecycle tracking.
- Manage onboarding and offboarding IT tasks, including user provisioning and de-provisioning across Active Directory, Microsoft Entra, and enterprise HRMS platforms.
- Use Service Now for incident tracking, resolution documentation, and SLA compliance.
- Participate in monthly patch cycles, software deployment, and ensure endpoint compliance with security and update standards.
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