Accounting Specialist A​/R

ACCOUNTS RECEIVABLE SPECIALIST

IES Safety, LLC provides industrial safety services and compliance support across multiple industries. We are seeking an experienced A/R professional to support our workforce, strengthen accounting operations, and maintain consistent employment and regulatory compliance.

The Accounts Receivable Specialist is responsible for managing accounts receivable for a multi-entity organization by ensuring accurate and timely invoicing, monitoring customer accounts, processing incoming payments, and supporting collection efforts. This role plays a critical part in maintaining healthy cash flow, reducing collection risk, ensuring accurate customer account records, and fostering strong customer relationships through effective account management and communication.

• Prepare and issue accurate customer invoices in a timely manner.
• Verify billing details, including pricing, terms, tax status, and customer account information.
• Manage recurring billing schedules and update customer records as needed.
• Assist with new customer setup and maintenance, ensuring billing and tax information is complete and accurate.

• Record and apply customer payments, including checks, ACH transfers, wire transfers, and credit card payments.
• Apply payments accurately and timely to maintain current customer account balances and support daily cash reporting.
• Monitor and reconcile daily payment activity with accounting records.
• Investigate and resolve payment discrepancies and unapplied cash items.

• Reconcile customer accounts and maintain accurate accounts receivable aging reports.
• Investigate and resolve discrepancies between invoices, payments, credits, and adjustments.
• Collaborate with accounting personnel to ensure accounts receivable balances are accurately reflected in financial records.

• Monitor outstanding balances, perform collection activities, and follow up with customers on overdue accounts to secure timely payment.
• Maintain documentation of collection efforts, payment commitments, and customer communications.
• Monitor and enforce established credit and collection policies.
• Coordinate with customers to resolve billing disputes and payment issues.
• Assist in reviewing customer credit information and elevate accounts that present elevated collection or credit risk.
• Maintain professional, responsive, and positive relationships with customers.

• Generate accounts receivable reports, including aging schedules, collection status reports, and other customer account analytics.
• Assist with weekly accounts receivable reporting and collection reporting to support cash flow management and operational decision-making.
• Maintain organized records of invoices, payments, customer correspondence, and supporting documentation.
• Maintain and update customer contact information, including tax-exempt certificates, W-9s, and other tax-related documentation, ensuring records remain accurate, complete, and current.
• Assist in preparing documentation for audits, compliance reviews, and customer requests.

• Identify opportunities to improve accounts receivable processes, controls, and workflows.
• Support implementation and utilization of automation tools to improve efficiency and accuracy.
• Participate in system enhancements, process changes, and special projects as assigned.
• Stay informed of best practices and emerging technologies related to accounts receivable management.

• High school diploma or equivalent required.
• Associate's degree or Bachelor's degree in Accounting, Finance, Business Administration, or a related field preferred.

• Working knowledge of accounting principles and accounts receivable processes.
• Understanding of credit, collections, cash application, and customer account management.
• Familiarity with regulatory and compliance requirements affecting accounts receivable operations.
• Experience with Sage Intacct or similar ERP/accounting systems preferred.

• Experience in accounts receivable, billing, collections, or a related accounting function.
• Proficiency with accounting software and Microsoft Excel.
• Experience with electronic payment platforms and customer procurement portals such as Ariba, Track, or similar systems preferred.
• Experience with process improvement initiatives is a plus.

• Strong attention to detail and accuracy.
• Excellent organizational and time management skills.
• Ability to prioritize workload, manage multiple tasks, and meet deadlines in a fast-paced environment.
• Strong analytical and problem-solving skills.
• Effective written and verbal communication skills.
• Ability to work independently and collaboratively within a team environment.
• Ability to handle sensitive financial information with professionalism and confidentiality.
• Commitment to providing excellent customer service while maintaining…