Tier 2 Desktop Support Specialist - End-User IT
Job in
Goodlettsville, Davidson County, Tennessee, 37072, USA
Listed on 2026-09-04
Listing for:
The Intersect Group
Full Time
position Listed on 2026-09-04
Job specializations:
-
IT/Tech
Desktop Support, IT Support, HelpDesk/Support, Computer/Desktop Engineer
Job Description & How to Apply Below
The Intersect Group is seeking a PC Support Specialist II to deliver Tier 2 desktop, software, and peripheral support across corporate offices, distribution centers, and field locations. You will help ensure optimal end-user device performance and contribute to lifecycle refresh projects.
Responsibilities include diagnosing hardware and software issues, supporting Windows, macOS, and mobile platforms, and documenting recurring problems to drive improvements.
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