PC Support Specialist II

One of our clients is seeking a PC Support Specialist II to provide Tier 2 technical support for desktop systems, software, and peripherals across corporate offices, distribution centers, and field locations. This role is responsible for ensuring optimal functionality and performance of end-user devices while supporting hardware lifecycle refresh projects and enterprise IT initiatives. The ideal candidate will possess strong troubleshooting skills, a customer-focused mindset, and experience supporting a wide range of endpoint technologies.

The position works closely with other IT teams to resolve issues, support technology deployments, and maintain a high level of service for end users.

This role will be a 3 month contract with the possibility of extension.

desktop support, Microsoft 365 support, customer service, Active directory, remote support

desktop support,Microsoft 365 support,customer service

Associate degree in Computer Science preferred. Network+, ITIL, A+, or Microsoft Fundamentals certifications preferred. Strong understanding of Windows 10/11, macOS, iOS, and Android environments. Familiarity with TCP/IP, DNS, DHCP, SMTP, VPN, and Active Directory concepts. Experience supporting remote users and distributed teams.

Intermediate Level

This is a Contract position based out of Goodlettsville, TN.

The pay range for this position is $22.00 - $26.00/hr individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Goodlettsville,TN. Final date to receive applications This position is anticipated to close on Oct 1, 2026.

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The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed.

We’re strategic thinkers, hands-on collaborators, helping…