Claims Loss Specialist

Position: Claims Total Loss Specialist
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** About the team**# The Total Loss Claims Specialist will handle claims involving higher complexity, requiring significant levels of understanding and interpretation of Turo’s operating policies and procedures. They will independently conduct investigations to understand causation, determine if coverage applies and exercise their judgment on matters of significant financial impact to Turo and Turo’s hosts.#
** What you will do**#
** Your profile
*** Investigative mindset to seek out information with the ability to analyze evidence and draw conclusions based on logical reasoning.
* Strong ability to exercise independent judgment and decision-making beyond established guidelines and processes.
* Ability to explain complex situations, using clear and concise language.
* Strong organizational skills, with an ability to independently manage a pending inventory of claims assigned to you.
* Proficient in reviewing and evaluating estimates, strong understanding of collision damage theory, to determine both causation and costs.
* Communicate clearly, professionally, and empathetically
* Strong proficiency in verbal and written customer service communications.
* Ability to multitask across technical platforms.
* Proficiency with technology: macOS and Google Docs#
** Bonus if you have
*** Bachelor's degree

For this role, the target base salary range in Phoenix is $50,000 - $62,000 annually. This role is also eligible for equity and benefits. In general, our ranges reflect the market-based target for new hire salaries based on the level and location of the role. Within the range, individual pay is determined by objective factors assessed during the application and interview process, such as job-related skills, experience, and relevant education or training.

We encourage you to talk with your recruiter to learn more about the total compensation and benefits available for this role.
** Turo highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule — Turists will be expected to work in the office 3 days per week on Mondays, Wednesdays, and Thursdays. Your recruiter can share more information about the various in-office perks Turo offers.**#LI-EG1#LI-Hybrid# #
**** Benefits
* **** Competitive salary, equity, benefits, and perks for all full-time employees
* Employer-paid medical, dental, and vision insurance (Country specific)
* Retirement employer match
* Learning & Development stipend to invest in your professional development
* Turo host matching program
* Turo travel credit
* Cell phone and internet stipend
* Paid time off to relax and recharge
* Paid holidays, volunteer time off, and parental leave
* For those who are in the office full-time or hybrid we have in-office lunch, office snacks, and fun activities We are committed to building a diverse team. If you are from a background that's underrepresented in tech, we'd love to meet you.

Aside from an award winning work environment and the opportunity to be part of the world’s largest car sharing marketplace, we are also growing the team quickly - join us!  Even if you don't meet every qualification, we are looking for people with enthusiasm for what we do and we will consider you for this and other possibilities.#
**** About Turo
**** Turo is the world’s largest car sharing marketplace where you can book the perfect car for wherever you’re going from a vibrant community of trusted hosts across the US, UK, Canada, Australia, and France. Whether you're flying in from afar or looking for a car down the street, searching for a rugged truck or something smooth and swanky, Turo puts you in the driver's seat of an extraordinary selection of cars shared by local hosts.

Discover Turo at , the App Store, and Google Play, and check out our blog, .  about the Turo culture according to Turo CEO, Andre Haddad.

Turo is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program.  Women, minorities, individuals with disabilities and protected veterans are encouraged to apply.  We welcome people of different backgrounds, experiences, abilities and perspectives. …