Lead - Operational Safety Training - Evening Shift

Lead I
- Operational Safety Training
- Evening Shift

Goodyear, AZ, United States and 1 more

POSITION SUMMARY
:
The Operational Safety Training Lead is responsible for delivering and managing all operational and safety training programs for their assigned shift. This role is accountable for creating, standardizing, and maintaining Standard Operating Procedures and Job Safety Analysis, ensuring regulatory and AE compliance, developing trainer capability, and improving execution consistency across operations. This position plays a critical role in elevating safety, training effectiveness, and workforce readiness.

• Lead New Hire Orientation for AE associates on assigned shift.
• Create, standardize, update, and maintain all Standard Operating Procedures (SOPs) and Job Safety Analyses (JSAs) in partnership with Operations.
• Conduct ongoing training needs assessments to identify gaps and opportunities.
• Deliver operational and safety training with accuracy and consistency.
• Maintain and manage a tracking system for all training records.
• Perform follow-ups with trainers and trainees to verify understanding and execution.
• Ensure all training materials and documentation meet AE and regulatory requirements.
• Support the site’s cross‑training program for the assigned shift.
• Deliver annual and ongoing compliance and refresher training.
• Conduct performance observations and provide timely coaching and feedback.
• Gather feedback through interviews and surveys to evaluate training effectiveness.
• Support root cause analysis and corrective action planning for training‑related errors.
• Develop and distribute visual training aids.
• Monitor compliance with required re‑training programs.

• Strong interpersonal, communication, and professional writing skills.
• Prior experience in training, facilitation, or operations.
• High proficiency with Google Workspace and ability to learn and utilize other digital tools.
• Ability to work with urgency, precision, and accountability in a deadline‑driven environment.

• Actual starting pay is determined by various factors, including but not limited to relevant experience and location.
• Subject to eligibility requirements, associates may receive health care benefits (including medical, vision, and dental); wellness benefits; 401(k) retirement benefits; life and disability insurance; employee stock purchase program; paid time off; paid sick leave; and parental leave and benefits.
• Paid Time Off, paid sick leave, and holiday pay vary by job level and type, job location, employment classification (part‑time or full‑time / exempt or non‑exempt), and years of service. For additional information, please clickHERE.
• AEO may also provide discretionary bonuses and other incentives at its discretion.

Get to Know AEO

American Eagle Outfitters, Inc. (NYSE: AEO) is a leading global specialty retailer with a portfolio of beloved apparel brands including American Eagle, Aerie, OFFL/NE by Aerie, Todd Snyder and Unsubscribed.

Rooted in optimism, inclusivity and authenticity, AEO’s brands empower every customer to celebrate their unique personal style by offering casual, comfortable, timeless outfitting and high‑quality products that are made to last. In addition to a robust e‑commerce business, we operate stores in the United States, Canada and Mexico, with merchandise available in more than 30 countries through a global network of license partners.

At AEO, we believe in the power of our people and our brands. Our Better Together culture creates a mutual desire to succeed–inspiring our community to excel, while driving future growth for the business and associates. Through experience, exposure and education we empower associates to build their unique career journey.

Inclusion, Diversity, Equity and Access at AEO

We remain committed to building an inclusive culture that is welcoming and fosters a sense of belonging for everyone. Please see more about our initiativeshere.

AEO is an Equal Opportunity Employer and is committed to complying with all federal, state and local equal employment opportunity ("EEO") laws. AEO prohibits discrimination against associates and…