Management Analyst - City Clerk's Office

Job Description Summary

Join a small, dynamic team at the center of local government operations. This position works closely with department leadership and provides a unique opportunity to contribute to initiatives that support transparency, accountability, and effective governance. As a key member of the City Clerk's Office, the successful candidate will have broad exposure to departmental operations, collaborate with stakeholders across the organization, and play an important role in advancing the department's goals and priorities.

At The City Of Goodyear, you will be part of an organization that values its employees as its greatest asset. You will become part of a dedicated team of professionals that will be challenged to learn and grow in an environment that values employee development and career-building. You will thrive in a culture of innovation. We believe that successful employees are those that possess six core values:
Integrity, Initiative, Empathy, Optimism, Innovation, Adaptability.

The ideal candidate is an organized and analytical professional with strong project management, communication, and problem‑solving skills. They are comfortable conducting research, analyzing information, coordinating projects, and preparing reports and recommendations that support departmental goals and informed decision‑making. The successful candidate can effectively balance strategic initiatives with high‑level administrative and operational support to department leadership, exercising sound judgment, discretion, and attention to detail.

They are adaptable, resourceful, and capable of managing multiple priorities while building collaborative relationships with stakeholders across the organization. A commitment to customer service, continuous improvement, and delivering high‑quality results is essential.

Provides professional‑level technical, analytical, project management, and administrative support to assigned department and/or division(s). Conducts research, analyzes data, develops reports and recommendations, and coordinates projects and initiatives that support departmental operations and organizational goals. Assists with process improvement efforts, performance management, policy and program analysis, and local, state and federal regulatory compliance activities.

• Leads departmental data analytics and business intelligence efforts by developing forecasting models, analyzing operational and performance data, maintaining data integrity, and partnering with Information Technology to implement and support technology solutions that align with departmental goals.
• Coordinates strategic planning and operational excellence initiatives by developing and maintaining department policies, standard operating procedures (SOPs), and supporting division‑wide planning efforts that improve efficiency, compliance, and organizational performance.
• Manages complex projects from initiation through completion by conducting research and analysis, developing recommendations, monitoring timelines and milestones, preparing reports, and ensuring successful project execution.
• Develops and delivers executive‑level communications and represents the department through presentations, reports, and briefings for City Council, executive leadership, advisory commissions, regulatory agencies, community stakeholders, and other internal and external partners.
• Serves as a strategic liaison and problem solver by researching complex issues and citizen inquiries, facilitating meetings, coordinating stakeholder engagement, fostering community outreach, driving continuous process improvement, and promoting collaboration to enhance customer service and departmental effectiveness.
• Provides professional‑level administrative support to the department/division(s).

Only a limited number of the most qualified applicants meeting the City’s requirements will be invited for an interview. The examination process for this position will consist of a panel interview. All communication regarding application status and interview notifications will be sent via email – please monitor your junk/spam email for…