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Global Crisis Escalations Specialist (Portuguese
Job in
Goodyear, Maricopa County, Arizona, 85338, USA
Listed on 2026-08-22
Listing for:
Amazon
Full Time
position Listed on 2026-08-22
Job specializations:
-
Business
IT Specialist
Job Description & How to Apply Below
Amazon is seeking articulate, strategic Escalations Specialists to support the Shipping and Delivery Support (SDS) within the Global Security Operations Center (GSOC). You will handle incidents involving customers, drivers, and law enforcement across multiple channels and ensure timely, effective resolutions while maintaining Amazon’s customer-centric standards.
The role requires flexible scheduling, strong communication and writing skills, and a willingness to work with diverse stakeholders;
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