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Portuguese Escalations Specialist — Ops & Crisis Response
Job in
Goodyear, Maricopa County, Arizona, 85338, USA
Listed on 2026-05-30
Listing for:
Amazon
Full Time
position Listed on 2026-05-30
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Technical Support, Bilingual
Job Description & How to Apply Below
Amazon seeks an Escalations Specialist in Goodyear, AZ, to handle last-mile emergency incidents impacting operations. The role involves supporting drivers and customers, effective communication with stakeholders, and troubleshooting delivery incidents. Candidates must possess customer service experience, strong typing skills, and be flexible with working hours, including weekends and holidays. Benefits include medical coverage, PTO, a 401(k) plan, and more. The hourly salary ranges from $22.00 to $31.00 based on experience.
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