Part-Time Community Associate

8:30am - 1:00pm M-F (22.5 hours / week)

1300 S Litchfield Rd.
STE 200A
85338 Goodyear, Arizona

At IWG, we are leading the way. We’ve built the world’s largest workspace network so that our customers can work from wherever, and however, they want… in over 120 countries across the globe!

As a Community Associate, you’ll work closely with new and existing customers across a myriad of industries, creating and maintaining your own community within your center, handling all administrative and support needs so that customers can focus on running their business.

You arrive a few minutes before your center opens to check everything is ready. Throughout the day you handle customer requests: changing WiFi codes, confirming package arrivals, guiding them to meeting rooms, setting up projectors, managing invoicing, and making sure services are properly charged. You take coffee breaks, sort mail, answer emails, assist with printing, fill out service tickets, and collaborate with the Community Manager to organize networking events, send e‑invites, create posters, and welcome prospects.

You close the day by ensuring the center is tidy and guests are satisfied.

We’re looking for someone who can manage multiple tasks while providing excellent customer service. You also need to be:

• A good communicator, building professional relationships and empathizing with customers – ideally 1+ year of customer service experience
• Happy taking ownership of problems and finding solutions
• Positive, enthusiastic, and adaptable to fast‑changing situations
• Confident using MS Office and basic IT equipment
• Legally eligible to work in the country you are applying within and at least 18 years old

• Work‑life balance (no standard nights/weekends)
• Generous paid time off plans (sick and vacation)
• 11 Paid Company Holidays per year (in addition to PTO accrual)
• Competitive 401(k) program with company match
• Affordable and comprehensive health care for full‑time members (some options for part‑timers)
• Quarterly bonus plan and an hourly rate of $19.17
• A bright and inspiring work environment
• Training and development opportunities for career growth
• Business casual attire required in a professional workplace community

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, disability, sex, sexual orientation, gender identity, military or veteran status, national origin or any other consideration protected by federal, state or local law.