Group Leader

Provide support and assistance to the Distribution Center Supervisor by coordinating the workflow within an assigned department and ensuring that merchandise is processed and shipped in a safe, timely, accurate, and cost‑efficient manner. A Group Leader is required to assist Operations Clerks, Material Handlers, and/or Merchandise Processors and must be able to perform the physical requirements of these positions as well as the physical requirements listed below.

Provide support and assistance to the Distribution Center Supervisor by coordinating the workflow within an assigned department and ensuring that merchandise is processed and shipped in a safe, timely, accurate, and cost‑efficient manner. A Group Leader is required to assist Operations Clerks, Material Handlers, and/or Merchandise Processors and must be able to perform the physical requirements of these positions as well as the physical requirements listed below.

• Monitor production activities and, in conjunction with supervisor and/or manager, determine operational needs
• Reporting of production information related to the department
• Assign associates to specific job functions according to production needs
• Provide training & cross‑training, in coordination with the Certified Training Lead (CTL), for new and existing employees
• Communicate information to department associates in an appropriate manner in the absence of the DC Supervisor
• Maintain an awareness of associates’ production, quality, safety, and behavior to provide feedback to the department Supervisor
• Resolve minor processing problems; notify and work with the Supervisor as needed
• Must be able to work in all departments performing various functions of the Group Leader position
• Be a ‘Subject Matter Expert’ (SME) on all department roles and tasks
• Reliable and consistent attendance

• CONTINUOUS (67% TO 100%)
  • Standing/Walking/Sitting
• FREQUENT (34% TO 66%)
  • Forward reaching
  • Climbing steps and/or vertical ladder
  • Bilateral Hand Coordination
• OCCASIONAL (1% TO 33%)
  • Lifting 1‑50 lbs. 48” (chest height)
  • Carrying 1‑35 lbs. up to 50 ft.
  • Pushing 1‑45 lbs.
  • Pulling 1‑20 lbs.
  • Gripping 1‑10 lbs.
  • Overhead reaching

• Responsible for maintaining a clean/safe work environment
• Maintain confidentiality of all company and customer information
• Perform production duties in assigned department as needed
• Work safely
• Perform other duties as assigned

• High school education or equivalent and six months previous Distribution Center experience or equivalent experience
• Ability to perform basic math skills accurately including addition, subtraction, and multiplication
• Must be able to fill out paperwork and forms neatly and accurately
• High degree of proficiency MS Office Suite, Outlook & Internet applications
• Strong analytical, prioritizing, interpersonal, problem‑solving, presentation, & planning skills; including verbal/written communication
• Demonstrated collaborative skills and ability to work well within a team
• Ability to work with and influence peers and senior management
• Ability to work in a fast‑paced and deadline‑oriented environment
• Self‑motivated with critical attention to detail, deadlines and reporting

American Eagle Outfitters, Inc. (NYSE: AEO) is a leading global specialty retailer with a portfolio of beloved apparel brands including American Eagle, Aerie, OFFL/NE by Aerie, Todd Snyder and Unsubscribed. Rooted in optimism, inclusivity and authenticity, AEO’s brands empower every customer to celebrate their unique personal style by offering casual, comfortable, timeless outfitting and high‑quality products that are made to last.

In addition to a robust e‑commerce business, we operate stores in the United States, Canada and Mexico, with merchandise available in more than 30 countries through a global network of license partners.

At AEO, we believe in the power of our people and our brands. Our Better Together culture creates a mutual desire to succeed – inspiring our community to excel, while driving future growth for the business and associates. Through experience, exposure and education we empower associates to build their unique…