Sr District Manager
Listed on 2026-03-03
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Management
Operations Manager
About The Company
Ally Waste is a fast-growing, nationally recognized premium valet trash and recycling provider with over 10 years of experience in the industry. Driven by its core values of family, integrity, grit, humility, exceed, and no-jerks, Ally Waste provides some of the highest quality service around. With industry-leading technology, Ally Waste partners with property managers to provide residents with an elevated living experience.
Job DescriptionThe Senior District Manager (SDM) is responsible for overseeing day-to-day operations across a large geographic district, ensuring service quality, operational efficiency, and team performance. This role manages a high-volume portfolio of properties and a large technician workforce, while serving as the primary escalation point for operational, personnel, and client issues. The SDM plays a critical leadership role in maintaining standards, driving accountability, and scaling performance.
Key Responsibilities – Operations & Route Management- Oversee daily route scheduling and coverage for 30+ technicians across the district
- Ensure consistent execution of service standards across 200+ bulk and leveling properties
- Monitor productivity, route efficiency, and service completion
- Adjust staffing and routes to address call-outs or coverage gaps
- Recruit, hire, onboard, and train technicians to company standards
- Coach, develop, and hold technicians accountable
- Conduct ride-alongs, audits, and performance reviews
- Handle disciplinary actions and corrective coaching
- Manage district fleet operations and vehicle compliance
- Ensure accurate technician check-in and clock-out procedures
- Monitor vehicle usage and safety expectations
- Conduct routine and spot property visits
- Address service failures and operational issues
- Respond to escalated incidents involving technicians or residents
- Communicate with internal teams and external partners
- Resolve escalations and maintain professional relationships
- Represent the company during sensitive situations
- Track district KPIs including productivity and compliance
- Identify risks and improvement opportunities
- Ensure adherence to company policies and procedures
- Prior experience in operations or field management preferred
- Experience managing large teams
- Strong organizational and problem-solving skills
- Valid driver's license and ability to travel within the district
- Health insurance (medical, dental, life, vision, disability, and pet)
- 401(k)
- PTO
- Company vehicle and gas card
- Sunday through Thursday
- Split schedule
- Morning: 8:30 AM - 12:30 PM
- Evening: 7:00 PM - 11:00 PM
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